David Englander

Hi David, You know this better than I do. Come January 2027, back-pay for Medicaid only reaches 60 days, putting more pressure on residents and their families to dig through five years of financial history to prove eligibility. And if they struggle to get it done in time, that quickly becomes a problem for the nursing home. I'm a founder deciding whether to build something for the family-paperwork half of that, so I'm talking to Florida operators before building anything. Nothing to sell. I'm trying to understand how Harborview Health Systems handles eligibility across your 22 buildings today. In house, an outside firm, or does it land on the families? Your buildings carry more Medicaid than most, so this probably isn't theoretical for you. I'm guessing it lands somewhere near your desk. If not, a pointer to whoever owns it helps. Otherwise, open to 20 minutes this week? Either way I'll send you what other operators pay per case and who they use. Anonymized, and only what each one agrees to share. -Stephen

Hi {{first_name}}, floating this back up before our research window closes. Still collecting operator takes on Medicaid-pending receivables ahead of the January change. If 20 minutes is too much, two sentences on who does your eligibility work today still helps. And if this isn't your desk, who owns it at {{company}}? -Stephen