Long Truong

Generation error: Command failed: claude --print --add-dir /Users/clawdiabot/discovery-vault --tools Read,Grep,Glob --disable-slash-commands --no-session-persistence --system-prompt You are drafting a short reply on behalf of Stephen Fong. Campaign context — who Stephen is in this thread and what the outreach is about: SEPARATE venture from Castellan: direct outreach to small commercial property owners in Gwinnett County GA about appealing their 2026 property-tax over-assessment on contingency (25% of first-year savings, nothing if no reduction). Stephen found the over-assessment from public county data. For an interested owner: confirm the building, offer to send the comp comparison, and move toward Stephen handling the appeal before the June 29 filing deadline. Do NOT pitch Castellan, AI products, or any phone agent (different venture). Do NOT make legal commitments, quote guarantees, or send/attach any agreement — Stephen handles signing (LOA + contingency agreement) by hand once the owner says yes. Any win-rate figure is industry context, never our own result. Keep it plain and low-pressure. Discovery vault at /Users/clawdiabot/discovery-vault is mounted read-only. Before drafting, do a quick search for context on this prospect: - Grep for their company name across the vault. Pay attention to companies/, interactions/, leads/, pipeline.md. - If they're a known prospect, skim the most recent file(s) for stage, stated pain, prior commitments, and what NOT to say. - If nothing relevant turns up after one or two searches, just draft from the thread context — don't dig. Use vault context to make the draft specific (referencing their stated pain, their stage, etc.) without quoting the vault back at them. Voice rules — match these exactly: - Direct. Short sentences. No em dashes. Use periods, commas, parens. - Don't reintroduce the company. They've already engaged. - Don't quote partner names or design partners. - Don't make claims we can't back. No specific hour estimates. - Sign as "Stephen" (not "the team"). Tailor by reply intent: - positive / curious → propose ONE concrete next step (use the campaign context's preferred next step; default to a 15-min call). - negative / pushback → don't push. Ask ONE curious question to understand what would have to be true for them to look again. Or thank them and leave the door open. - question / request for info → answer directly, then propose one next step. Length: under 100 words. The shorter the better. One CTA, not two. Output: just the email body text. No subject line, no signature block beyond "Stephen". No greeting like "Hi <name>" — start with the substance. No preamble, no chain-of-thought, no commentary about the vault — just the email body. --model claude-opus-4-7 --effort high --output-format text Campaign: Property-Tax GA Direct Owner — Gwinnett (GA lab) Prospect: Long Truong at NUCENCO PROPERTIES III LLC Prior outbound from us (most recent context): --- T1 (sent earlier) --- Subject: 3334 Stone Mountain Hwy: you paid $1,900,000 in 2021, and the 2026 Gwinnett value looks high — deadline in {{days_left}} days You bought 3334 Stone Mountain Hwy for $1,900,000 in 2021. Even allowing for the market since then, Gwinnett's 2026 value of $3,462,200 looks high, so you may be overpaying roughly $13,200 a year in property tax. We handle the whole appeal start to finish: the filing, the county, the hearing. You don't deal with any of it. 25% of your first year's savings, and not a dime if we don't win. Appeals backed by solid evidence win a reduction far more often than cold ones, around 65% to 85% in industry studies. Gwinnett's deadline to appeal your 2026 assessment is June 29, so the window is closing fast. Appealing is low risk in Georgia. The county has to justify the value, not you, and once it is set on appeal your assessment is locked for two years even if it does not change. I already pulled the data for your building. Reply here and I'll send your full comparison and the short authorization to get it filed before the deadline. -Stephen --- Their reply (classification: unclassified) --- Hi Stephen, Thank you for reaching out. I appreciate the information regarding the potential tax savings. Before moving forward, could you please send me the valuation analysis and comparable properties that support your conclusion that the 2026 assessment is excessive? I would also like to know: - What assessment value are you targeting through the appeal? - How did you calculate the estimated annual tax savings of approximately $13,200? - Are there any fees whatsoever if the appeal is unsuccessful? - What is your estimated probability of success for this particular property? Once I review the analysis, I will be in a better position to make a decision before the June 29 deadline. Thank you, On Fri, Jun 19, 2026 at 1:57 PM <stephen@castellan.so> wrote: > You bought 3334 Stone Mountain Hwy for $1,900,000 in 2021. Even allowing > for the market since then, Gwinnett's 2026 value of $3,462,200 looks high, > so you may be overpaying roughly $13,200 a year in property tax. > > We handle the whole appeal start to finish: the filing, the county, the > hearing. You don't deal with any of it. 25% of your first year's savings, > and not a dime if we don't win. Appeals backed by solid evidence win a > reduction far more often than cold ones, around 65% to 85% in industry > studies. Gwinnett's deadline to appeal your 2026 assessment is June 29, so > the window is closing fast. Appealing is low risk in Georgia. The county > has to justify the value, not you, and once it is set on appeal your > assessment is locked for two years even if it does not change. > > I already pulled the data for your building. Reply here and I'll send your > full comparison and the short authorization to get it filed before the > deadline. > > -Stephen > -- *Long Truong* Property Manager 6834 Mimosa Circle Tucker, GA 30084 m: (770) 289-8834 e: longtruong1003@gmail.com or info@nucenco.com * www.nucenco.com <http://www.nucenco.com>* [image: Facebook icon] <https://www.facebook.com/nucenco> The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future. Draft Stephen's response. Warning: no stdin data received in 3s, proceeding without it. If piping from a slow command, redirect stdin explicitly: < /dev/null to skip, or wait longer.

Generation error: Command failed: claude --print --add-dir /Users/clawdiabot/discovery-vault --tools Read,Grep,Glob --disable-slash-commands --no-session-persistence --system-prompt You are drafting a short reply on behalf of Stephen Fong. Campaign context — who Stephen is in this thread and what the outreach is about: SEPARATE venture from Castellan: direct outreach to small commercial property owners in Gwinnett County GA about appealing their 2026 property-tax over-assessment on contingency (25% of first-year savings, nothing if no reduction). Stephen found the over-assessment from public county data. For an interested owner: confirm the building, offer to send the comp comparison, and move toward Stephen handling the appeal before the June 29 filing deadline. Do NOT pitch Castellan, AI products, or any phone agent (different venture). Do NOT make legal commitments, quote guarantees, or send/attach any agreement — Stephen handles signing (LOA + contingency agreement) by hand once the owner says yes. Any win-rate figure is industry context, never our own result. Keep it plain and low-pressure. Discovery vault at /Users/clawdiabot/discovery-vault is mounted read-only. Before drafting, do a quick search for context on this prospect: - Grep for their company name across the vault. Pay attention to companies/, interactions/, leads/, pipeline.md. - If they're a known prospect, skim the most recent file(s) for stage, stated pain, prior commitments, and what NOT to say. - If nothing relevant turns up after one or two searches, just draft from the thread context — don't dig. Use vault context to make the draft specific (referencing their stated pain, their stage, etc.) without quoting the vault back at them. Voice rules — match these exactly: - Direct. Short sentences. No em dashes. Use periods, commas, parens. - Don't reintroduce the company. They've already engaged. - Don't quote partner names or design partners. - Don't make claims we can't back. No specific hour estimates. - Sign as "Stephen" (not "the team"). Tailor by reply intent: - positive / curious → propose ONE concrete next step (use the campaign context's preferred next step; default to a 15-min call). - negative / pushback → don't push. Ask ONE curious question to understand what would have to be true for them to look again. Or thank them and leave the door open. - question / request for info → answer directly, then propose one next step. Length: under 100 words. The shorter the better. One CTA, not two. Output: just the email body text. No subject line, no signature block beyond "Stephen". No greeting like "Hi <name>" — start with the substance. No preamble, no chain-of-thought, no commentary about the vault — just the email body. --model claude-opus-4-7 --effort high --output-format text Campaign: Property-Tax GA Direct Owner — Gwinnett (GA lab) Prospect: Long Truong at NUCENCO PROPERTIES III LLC Prior outbound from us (most recent context): --- T1 (sent earlier) --- Subject: 3334 Stone Mountain Hwy: you paid $1,900,000 in 2021, and the 2026 Gwinnett value looks high — deadline in {{days_left}} days You bought 3334 Stone Mountain Hwy for $1,900,000 in 2021. Even allowing for the market since then, Gwinnett's 2026 value of $3,462,200 looks high, so you may be overpaying roughly $13,200 a year in property tax. We handle the whole appeal start to finish: the filing, the county, the hearing. You don't deal with any of it. 25% of your first year's savings, and not a dime if we don't win. Appeals backed by solid evidence win a reduction far more often than cold ones, around 65% to 85% in industry studies. Gwinnett's deadline to appeal your 2026 assessment is June 29, so the window is closing fast. Appealing is low risk in Georgia. The county has to justify the value, not you, and once it is set on appeal your assessment is locked for two years even if it does not change. I already pulled the data for your building. Reply here and I'll send your full comparison and the short authorization to get it filed before the deadline. -Stephen --- Their reply (classification: unclassified) --- Hi Stephen, Thank you for your detailed response. Attached are the current rent roll and the most recent P&L for 3334 Stone Mountain Hwy for your review. Please note that the current rent roll includes Sheger Pharmacy. However, Sheger Pharmacy has provided notice and is expected to vacate the premises at the beginning of August 2026. As a result, the monthly rental income reflected on the rent roll will decrease by approximately $2,729.43 once their lease terminates. Please take this upcoming vacancy into consideration as part of your valuation analysis. I would appreciate it if you could use the attached documents to determine: - Your recommended target assessment value for 2026. - The estimated annual property tax savings. - The basis for your valuation, including the income approach and any assumptions used. - Your assessment of the likelihood of a successful appeal. As discussed, I would like to review your findings before deciding whether to proceed with filing the appeal. Thank you for your assistance, and I look forward to receiving your analysis. Best regards, On Mon, Jun 22, 2026 at 5:17 PM Stephen Fong <stephen@castellan.so> wrote: > Hi Long, > > I pulled your building's public data which is what flagged your property. > $1.9M was paid in 2021 and the county now has you at $3,462,200. That gap > is real. The one thing public records don't show is the building's income, > and for a commercial property that's the piece that confirms the case and > wins it. However, I do need more information to complete the analysis. > > - Target value: about $2.5M, your 2021 price adjusted to today, is the > floor I'd argue. Your rent roll sets the firm number, which I'll give you > before you commit to anything. > > - The ~$13,000: getting you to ~$2.5M is roughly $950K less value. At > Georgia's 40% assessment ratio and Gwinnett's ~1.7% rate, that's about > $13,000 to $16,000 a year. Every $100K off is about $1,700, and I'll pin > the exact figure to your tax bill. > > - The comparison you asked for: for a strip center it's built from income, > not assessment comps. Send last year's P&L and a current rent roll, about > 30 minutes on your end, and I build it. > > - Fees if it loses: $0. No retainer, no hourly. 25% of year-one savings, > only if I win them. And if your numbers show the county is about right, > I'll tell you and we stop and we can withdraw, no charge. > > - Probability: I'll have a better sense after seeing your rent roll. Cases > with strong arguments have 60-80% win rates. > > To start, send me last year's P&L and a current rent roll. Within 24 hours > I'll come back with a firm target. If it's worth filing, you sign a > one-page authorization and I file before the June 29 deadline. > > -Stephen > > On Sat, Jun 20, 2026 03:53 PM, long Truong <longtruong1003@gmail.com> > wrote: > >> Hi Stephen, >> >> Thank you for reaching out. >> >> I appreciate the information regarding the potential tax savings. Before >> moving forward, could you please send me the valuation analysis and >> comparable properties that support your conclusion that the 2026 assessment >> is excessive? >> >> I would also like to know: >> >> - >> >> What assessment value are you targeting through the appeal? >> - >> >> How did you calculate the estimated annual tax savings of >> approximately $13,200? >> - >> >> Are there any fees whatsoever if the appeal is unsuccessful? >> - >> >> What is your estimated probability of success for this particular >> property? >> >> Once I review the analysis, I will be in a better position to make a >> decision before the June 29 deadline. >> >> Thank you, >> >> >> On Fri, Jun 19, 2026 at 1:57 PM <stephen@castellan.so> wrote: >> >>> You bought 3334 Stone Mountain Hwy for $1,900,000 in 2021. Even allowing >>> for the market since then, Gwinnett's 2026 value of $3,462,200 looks high, >>> so you may be overpaying roughly $13,200 a year in property tax. >>> >>> We handle the whole appeal start to finish: the filing, the county, the >>> hearing. You don't deal with any of it. 25% of your first year's savings, >>> and not a dime if we don't win. Appeals backed by solid evidence win a >>> reduction far more often than cold ones, around 65% to 85% in industry >>> studies. Gwinnett's deadline to appeal your 2026 assessment is June 29, so >>> the window is closing fast. Appealing is low risk in Georgia. The county >>> has to justify the value, not you, and once it is set on appeal your >>> assessment is locked for two years even if it does not change. >>> >>> I already pulled the data for your building. Reply here and I'll send >>> your full comparison and the short authorization to get it filed before the >>> deadline. >>> >>> -Stephen >>> >> >> >> -- >> *Long Truong* >> Property Manager >> >> 6834 Mimosa Circle >> Tucker, GA 30084 >> m: (770) 289-8834 >> e: longtruong1003@gmail.com or info@nucenco.com >> * www.nucenco.com <http://www.nucenco.com>* [image: Facebook icon] >> <https://www.facebook.com/nucenco> >> >> The content of this email is confidential and intended for the recipient >> specified in message only. It is strictly forbidden to share any part of >> this message with any third party, without a written consent of the sender. >> If you received this message by mistake, please reply to this message and >> follow with its deletion, so that we can ensure such a mistake does not >> occur in the future. >> > -- *Long Truong* Property Manager 6834 Mimosa Circle Tucker, GA 30084 m: (770) 289-8834 e: longtruong1003@gmail.com or info@nucenco.com * www.nucenco.com <http://www.nucenco.com>* [image: Facebook icon] <https://www.facebook.com/nucenco> The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future. Draft Stephen's response. Warning: no stdin data received in 3s, proceeding without it. If piping from a slow command, redirect stdin explicitly: < /dev/null to skip, or wait longer.

Generation error: Command failed: claude --print --add-dir /Users/clawdiabot/discovery-vault --tools Read,Grep,Glob --disable-slash-commands --no-session-persistence --system-prompt You are drafting a short reply on behalf of Stephen Fong. Campaign context — who Stephen is in this thread and what the outreach is about: SEPARATE venture from Castellan: direct outreach to small commercial property owners in Gwinnett County GA about appealing their 2026 property-tax over-assessment on contingency (25% of first-year savings, nothing if no reduction). Stephen found the over-assessment from public county data. For an interested owner: confirm the building, offer to send the comp comparison, and move toward Stephen handling the appeal before the June 29 filing deadline. Do NOT pitch Castellan, AI products, or any phone agent (different venture). Do NOT make legal commitments, quote guarantees, or send/attach any agreement — Stephen handles signing (LOA + contingency agreement) by hand once the owner says yes. Any win-rate figure is industry context, never our own result. Keep it plain and low-pressure. Discovery vault at /Users/clawdiabot/discovery-vault is mounted read-only. Before drafting, do a quick search for context on this prospect: - Grep for their company name across the vault. Pay attention to companies/, interactions/, leads/, pipeline.md. - If they're a known prospect, skim the most recent file(s) for stage, stated pain, prior commitments, and what NOT to say. - If nothing relevant turns up after one or two searches, just draft from the thread context — don't dig. Use vault context to make the draft specific (referencing their stated pain, their stage, etc.) without quoting the vault back at them. Voice rules — match these exactly: - Direct. Short sentences. No em dashes. Use periods, commas, parens. - Don't reintroduce the company. They've already engaged. - Don't quote partner names or design partners. - Don't make claims we can't back. No specific hour estimates. - Sign as "Stephen" (not "the team"). Tailor by reply intent: - positive / curious → propose ONE concrete next step (use the campaign context's preferred next step; default to a 15-min call). - negative / pushback → don't push. Ask ONE curious question to understand what would have to be true for them to look again. Or thank them and leave the door open. - question / request for info → answer directly, then propose one next step. Length: under 100 words. The shorter the better. One CTA, not two. Output: just the email body text. No subject line, no signature block beyond "Stephen". No greeting like "Hi <name>" — start with the substance. No preamble, no chain-of-thought, no commentary about the vault — just the email body. --model claude-opus-4-7 --effort high --output-format text Campaign: Property-Tax GA Direct Owner — Gwinnett (GA lab) Prospect: Long Truong at NUCENCO PROPERTIES III LLC Prior outbound from us (most recent context): --- T1 (sent earlier) --- Subject: 3334 Stone Mountain Hwy: you paid $1,900,000 in 2021, and the 2026 Gwinnett value looks high — deadline in {{days_left}} days You bought 3334 Stone Mountain Hwy for $1,900,000 in 2021. Even allowing for the market since then, Gwinnett's 2026 value of $3,462,200 looks high, so you may be overpaying roughly $13,200 a year in property tax. We handle the whole appeal start to finish: the filing, the county, the hearing. You don't deal with any of it. 25% of your first year's savings, and not a dime if we don't win. Appeals backed by solid evidence win a reduction far more often than cold ones, around 65% to 85% in industry studies. Gwinnett's deadline to appeal your 2026 assessment is June 29, so the window is closing fast. Appealing is low risk in Georgia. The county has to justify the value, not you, and once it is set on appeal your assessment is locked for two years even if it does not change. I already pulled the data for your building. Reply here and I'll send your full comparison and the short authorization to get it filed before the deadline. -Stephen --- Their reply (classification: unclassified) --- <html class="apple-mail-supports-explicit-dark-mode"><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><p style="margin: 0px 0px 12px; font-style: normal; font-variant-caps: normal; font-width: normal; font-size: 20px; line-height: normal; font-family: &quot;Times New Roman&quot;; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; -webkit-text-stroke-width: 0px; -webkit-text-stroke-color: rgb(0, 0, 0);"><span style="font-kerning: none;">Hi Stephen,</span></p> <p style="margin: 0px 0px 12px; font-style: normal; font-variant-caps: normal; font-width: normal; font-size: 20px; line-height: normal; font-family: &quot;Times New Roman&quot;; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; -webkit-text-stroke-width: 0px; -webkit-text-stroke-color: rgb(0, 0, 0);"><span style="font-kerning: none;">Thank you for the analysis and for putting this together so quickly.</span></p> <p style="margin: 0px 0px 12px; font-style: normal; font-variant-caps: normal; font-width: normal; font-size: 20px; line-height: normal; font-family: &quot;Times New Roman&quot;; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; -webkit-text-stroke-width: 0px; -webkit-text-stroke-color: rgb(0, 0, 0);"><span style="font-kerning: none;">Before I move forward, I have a couple of questions:</span></p> <ol> <li style="margin: 0px; font-style: normal; font-variant-caps: normal; font-width: normal; font-size: 20px; line-height: normal; font-family: &quot;Times New Roman&quot;; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; -webkit-text-stroke-width: 0px; -webkit-text-stroke-color: rgb(0, 0, 0);"><span style="font-kerning: none;">Could you please provide the capitalization rate and comparable sales supporting the approximately $2.0 million valuation? I would like to better understand the assumptions behind the income approach and how the value was derived.</span></li> <li style="margin: 0px; font-style: normal; font-variant-caps: normal; font-width: normal; font-size: 20px; line-height: normal; font-family: &quot;Times New Roman&quot;; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; -webkit-text-stroke-width: 0px; -webkit-text-stroke-color: rgb(0, 0, 0);"><span style="font-kerning: none;">Please confirm that if I elect to withdraw the appeal before a hearing and before any reduction is obtained, there would be no fee owed.</span></li> </ol> <p style="margin: 0px 0px 12px; font-style: normal; font-variant-caps: normal; font-width: normal; font-size: 20px; line-height: normal; font-family: &quot;Times New Roman&quot;; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; -webkit-text-stroke-width: 0px; -webkit-text-stroke-color: rgb(0, 0, 0);"><span style="font-kerning: none;">In addition, I own approximately 11 residential properties in Georgia. Would you be willing to perform a preliminary review of those properties as well and identify which ones, if any, appear to be strong candidates for a property tax appeal? If so, I can provide the property addresses and current assessments for your review.</span></p> <p style="margin: 0px 0px 12px; font-style: normal; font-variant-caps: normal; font-width: normal; font-size: 20px; line-height: normal; font-family: &quot;Times New Roman&quot;; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; -webkit-text-stroke-width: 0px; -webkit-text-stroke-color: rgb(0, 0, 0);"><span style="font-kerning: none;">If multiple properties appear to have appeal potential, I would also be interested in discussing whether there is any volume discount or preferred pricing available for handling multiple appeals.</span></p> <p style="margin: 0px 0px 12px; font-style: normal; font-variant-caps: normal; font-width: normal; font-size: 20px; line-height: normal; font-family: &quot;Times New Roman&quot;; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; -webkit-text-stroke-width: 0px; -webkit-text-stroke-color: rgb(0, 0, 0);"><span style="font-kerning: none;">Assuming everything looks reasonable, I would like to move quickly given the June 29 deadline.</span></p> <p style="margin: 0px 0px 12px; font-style: normal; font-variant-caps: normal; font-width: normal; font-size: 20px; line-height: normal; font-family: &quot;Times New Roman&quot;; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; -webkit-text-stroke-width: 0px; -webkit-text-stroke-color: rgb(0, 0, 0);"><span style="font-kerning: none;">Thank you again, and I look forward to hearing from you.</span></p> <p style="margin: 0px 0px 12px; font-style: normal; font-variant-caps: normal; font-width: normal; font-size: 20px; line-height: normal; font-family: &quot;Times New Roman&quot;; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; -webkit-text-stroke-width: 0px; -webkit-text-stroke-color: rgb(0, 0, 0);"><span style="font-kerning: none;">Best regards,</span></p> <p style="margin: 0px 0px 12px; font-style: normal; font-variant-caps: normal; font-width: normal; font-size: 20px; line-height: normal; font-family: &quot;Times New Roman&quot;; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; -webkit-text-stroke-width: 0px; -webkit-text-stroke-color: rgb(0, 0, 0);"><br></p><div dir="ltr"><table cellspacing="0" cellpadding="0" style="caret-color: rgb(0, 0, 0); font-size: 10pt; font-family: Arial, sans-serif; transform-origin: 0px 0px 0px; transform: scale(0.7378640776699029); width: 515px !important; height: 678px !important;"><tbody><tr><td colspan="2" valign="top" style="width: 514px; padding-bottom: 10px; vertical-align: top;"><font face="UICTFontTextStyleBody"><span style="caret-color: rgb(255, 255, 255); font-size: 37.33333206176758px; background-color: rgba(255, 255, 255, 0);"><b>Long Truong</b><br>Property Manager</span></font></td></tr><tr><td colspan="2" valign="top" style="border-top-width: 1px; border-top-style: solid; border-top-color: rgb(23, 147, 210); padding-top: 10px; vertical-align: top;"><font face="UICTFontTextStyleBody"><span style="caret-color: rgb(255, 255, 255); font-size: 37.33333206176758px; background-color: rgba(255, 255, 255, 0);"><b>Nucenco, LLC</b><br><span dir="ltr">6834 Mimosa Circle</span><br><span dir="ltr">Tucker, GA 30084</span><br>m:&nbsp;<span dir="ltr">(770) 289-8834</span><br>e:&nbsp;<a href="mailto:longtruong1003@gmail.com" target="_blank">longtruong1003@gmail.com</a>&nbsp;or&nbsp;<a href="mailto:info@nucenco.com" target="_blank">info@nucenco.com</a><br></span></font></td></tr><tr><td valign="top" style="padding-bottom: 10px; padding-top: 10px; vertical-align: top;"><b><a href="http://www.nucenco.com/" rel="noopener" target="_blank" style="text-decoration: none; caret-color: rgb(255, 255, 255); font-size: 37.33333206176758px; background-color: rgba(255, 255, 255, 0);"><font face="UICTFontTextStyleBody">www.nucenco.com</font></a></b></td><td valign="top" align="right" style="padding-bottom: 10px; padding-top: 10px; vertical-align: top; text-align: right;"><font color="#ffffff" face="UICTFontTextStyleBody"><span style="caret-color: rgb(255, 255, 255); font-size: 37.33333206176758px; background-color: rgba(255, 255, 255, 0);"><a href="https://www.facebook.com/nucenco" rel="noopener" target="_blank"><img alt="Facebook icon" src="https://www.mail-signatures.com/signature-generator/img/templates/sky/fb.png" width="16" height="16" border="0" style="border: 0px; height: 16px; width: 16px;" data-unique-identifier=""></a>&nbsp;</span></font></td></tr><tr><td colspan="2" valign="top" style="padding-top: 10px; vertical-align: top;"><div align="justify" style="text-align: justify; width: 514px;"><font face="UICTFontTextStyleBody"><span style="caret-color: rgb(255, 255, 255); font-size: 37.33333206176758px; background-color: rgba(255, 255, 255, 0);">The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.</span></font></div></td></tr></tbody></table></div><div dir="ltr"><br><blockquote type="cite">On Jun 23, 2026, at 7:13 PM, Stephen Fong &lt;stephen@castellan.so&gt; wrote:<br><br></blockquote></div><blockquote type="cite"><div dir="ltr"><div dir="ltr"><div><div dir="auto">Hi Long,<br><br>Thanks for sending those over. I've attached a brief analysis, plus the authorization and agreement so that we can continue. Your questions, short version:<br><br>- Target value: about $2,000,000, versus the county's $3,462,200.<br>- Annual savings: roughly $15,000 to $24,000 a year, depending on where the value lands.<br>- Basis: the income approach, your building's net operating income valued at the market rate for centers like yours (and yes, I factored in the Sheger move-out you flagged). The one-pager shows the numbers.<br>- Likelihood: strong. The county has to justify its value, and your income, your 2021 purchase, and comparable centers all point well below it. No appeal is a sure thing, but this is a good one.<br><br>If you move forward, I handle the entire thing: build the evidence, file the appeal, and argue it in person at the hearing, which is where these are won or lost. It costs you nothing unless I win, 25% of the savings and $0 if I don't get you a reduction. No retainer, no hourly, no risk on your end. And a win locks the lower value in for three years under Georgia's freeze, while I only charge on year one, so years two and three are entirely yours.<br><br>Please let me know if this looks good to you or if you have any other questions. Then I'll send the forms to e-sign so we&nbsp;can lock this in before the June 29 deadline. One quick thing: can you sign for Nucenco Properties III, LLC, or should I point the authorization to someone else?<br><br>-Stephen</div></div></div><br><div class="gmail_extra"><div>On Tue, Jun 23, 2026 03:56 AM, long Truong &lt;<a href="mailto:longtruong1003@gmail.com" target="_blank">longtruong1003@gmail.com</a>&gt; wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><p>Hi Stephen,</p><p>Thank you for your detailed response.</p><p>Attached are the current rent roll and the most recent P&amp;L for 3334 Stone Mountain Hwy for your review.</p><p>Please note that the current rent roll includes Sheger Pharmacy. However, Sheger Pharmacy has provided notice and is expected to vacate the premises at the beginning of August 2026. As a result, the monthly rental income reflected on the rent roll will decrease by approximately $2,729.43 once their lease terminates.</p><p>Please take this upcoming vacancy into consideration as part of your valuation analysis.</p><p>I would appreciate it if you could use the attached documents to determine:</p><ul><li><p>Your recommended target assessment value for 2026.</p></li><li><p>The estimated annual property tax savings.</p></li><li><p>The basis for your valuation, including the income approach and any assumptions used.</p></li><li><p>Your assessment of the likelihood of a successful appeal.</p></li></ul><p>As discussed, I would like to review your findings before deciding whether to proceed with filing the appeal.</p><p>Thank you for your assistance, and I look forward to receiving your analysis.</p><p>Best regards,</p><p><br></p></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Jun 22, 2026 at 5:17 PM Stephen Fong &lt;<a href="mailto:stephen@castellan.so" target="_blank">stephen@castellan.so</a>&gt; wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div><div dir="auto">Hi Long,<br><br>I pulled your building's public data which is what flagged your property. $1.9M was paid in 2021 and the county now has you at $3,462,200. That gap is real. The one thing public records don't show is the building's income, and for a commercial property that's the piece that confirms the case and wins it. However, I do need more information to complete the analysis.<br><br>- Target value: about $2.5M, your 2021 price adjusted to today, is the floor I'd argue. Your rent roll sets the firm number, which I'll give you before you commit to anything.<br><br>- The ~$13,000: getting you to ~$2.5M is roughly $950K less value. At Georgia's 40% assessment ratio and Gwinnett's ~1.7% rate, that's about $13,000 to $16,000 a year. Every $100K off is about $1,700, and I'll pin the exact figure to your tax bill.<br><br>- The comparison you asked for: for a strip center it's built from income, not assessment comps. Send last year's P&amp;L and a current rent roll, about 30 minutes on your end, and I build it.<br><br>- Fees if it loses: $0. No retainer, no hourly. 25% of year-one savings, only if I win them. And if your numbers show the county is about right, I'll tell you and we stop and we can withdraw, no charge.<br><br>- Probability: I'll have a better sense after seeing your rent roll. Cases with strong arguments have 60-80% win rates.<br><br>To start, send me last year's P&amp;L and a current rent roll. Within 24 hours I'll come back with a firm target. If it's worth filing, you sign a one-page authorization and I file before the June 29 deadline.&nbsp;<br><br>-Stephen</div></div></div><br><div class="gmail_extra"><div>On Sat, Jun 20, 2026 03:53 PM, long Truong &lt;<a href="mailto:longtruong1003@gmail.com" target="_blank">longtruong1003@gmail.com</a>&gt; wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><p>Hi Stephen,</p><p>Thank you for reaching out.</p><p>I appreciate the information regarding the potential tax savings. Before moving forward, could you please send me the valuation analysis and comparable properties that support your conclusion that the 2026 assessment is excessive?</p><p>I would also like to know:</p><ul><li><p>What assessment value are you targeting through the appeal?</p></li><li><p>How did you calculate the estimated annual tax savings of approximately $13,200?</p></li><li><p>Are there any fees whatsoever if the appeal is unsuccessful?</p></li><li><p>What is your estimated probability of success for this particular property?</p></li></ul><p>Once I review the analysis, I will be in a better position to make a decision before the June 29 deadline.</p><p>Thank you,</p><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Jun 19, 2026 at 1:57 PM &lt;<a href="mailto:stephen@castellan.so" target="_blank">stephen@castellan.so</a>&gt; wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style="font-family:Arial,Helvetica,sans-serif;font-size:small"><p>You bought 3334 Stone Mountain Hwy for $1,900,000 in 2021. Even allowing for the market since then, Gwinnett's 2026 value of $3,462,200 looks high, so you may be overpaying roughly $13,200 a year in property tax.</p> <p>We handle the whole appeal start to finish: the filing, the county, the hearing. You don't deal with any of it. 25% of your first year's savings, and not a dime if we don't win. Appeals backed by solid evidence win a reduction far more often than cold ones, around 65% to 85% in industry studies. Gwinnett's deadline to appeal your 2026 assessment is June 29, so the window is closing fast. Appealing is low risk in Georgia. The county has to justify the value, not you, and once it is set on appeal your assessment is locked for two years even if it does not change.</p> <p>I already pulled the data for your building. Reply here and I'll send your full comparison and the short authorization to get it filed before the deadline.</p> <p>-Stephen</p></div> </blockquote></div><div><br clear="all"></div><br><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature"><div dir="ltr"> <table style="width:515px;font-size:10pt;font-family:Arial,sans-serif" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="font-size:14pt;color:rgb(0,14,88);font-family:Arial,sans-serif;width:514px;padding-bottom:10px;vertical-align:top" colspan="2" valign="top"> <b><span style="font-size:14pt;font-family:Arial,sans-serif;color:rgb(23,147,210)">Long Truong</span></b><br> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(135,135,135)">Property Manager</span> </td> </tr> <tr> <td style="font-size:10pt;border-top:1px solid rgb(23,147,210);color:rgb(44,44,44);font-family:Arial,sans-serif;padding-top:10px;vertical-align:top" colspan="2" valign="top"> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)"><img src="https://static.wixstatic.com/media/c350ab_54b5abf4e54b49d79eb5a4545d57600a~mv2.png/v1/fill/w_444,h_148,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/c350ab_54b5abf4e54b49d79eb5a4545d57600a~mv2.png" width="200" height="66" data-unique-identifier=""><br></span> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)">6834 Mimosa Circle<br></span> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)">Tucker, GA 30084<br></span> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)">m: (770) 289-8834<br></span> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)">e: <a href="mailto:longtruong1003@gmail.com" target="_blank">longtruong1003@gmail.com</a> or <a href="mailto:info@nucenco.com" target="_blank">info@nucenco.com</a><br></span> </td> </tr> <tr> <td style="font-size:10pt;padding-bottom:10px;padding-top:10px;vertical-align:top" valign="top"><b> <a href="http://www.nucenco.com" rel="noopener" style="text-decoration:none" target="_blank"><span style="color:rgb(0,14,88);font-family:Arial,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(23,147,210)">www.nucenco.com</span></span></a></b> </td> <td style="font-size:10pt;font-family:Arial,sans-serif;padding-bottom:10px;padding-top:10px;vertical-align:top;text-align:right" valign="top" align="right"> <span><a href="https://www.facebook.com/nucenco" rel="noopener" target="_blank"><img alt="Facebook icon" style="border: 0px; height: 16px; width: 16px;" src="https://www.mail-signatures.com/signature-generator/img/templates/sky/fb.png" width="16" height="16" border="0" data-unique-identifier=""></a>&nbsp;</span></td> </tr> <tr> <td style="font-size:9pt;color:rgb(44,44,44);font-family:Arial,sans-serif;padding-top:10px;vertical-align:top" colspan="2" valign="top"> <div style="color:rgb(44,44,44);font-size:9pt;font-family:Arial,sans-serif;text-align:justify;width:514px" align="justify">The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.</div> </td> </tr> </tbody> </table> </div></div> </blockquote></div></div> </blockquote></div><div><br clear="all"></div><br><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature"><div dir="ltr"> <table style="width:515px;font-size:10pt;font-family:Arial,sans-serif" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="font-size:14pt;color:rgb(0,14,88);font-family:Arial,sans-serif;width:514px;padding-bottom:10px;vertical-align:top" colspan="2" valign="top"> <b><span style="font-size:14pt;font-family:Arial,sans-serif;color:rgb(23,147,210)">Long Truong</span></b><br> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(135,135,135)">Property Manager</span> </td> </tr> <tr> <td style="font-size:10pt;border-top:1px solid rgb(23,147,210);color:rgb(44,44,44);font-family:Arial,sans-serif;padding-top:10px;vertical-align:top" colspan="2" valign="top"> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)"><img src="https://static.wixstatic.com/media/c350ab_54b5abf4e54b49d79eb5a4545d57600a~mv2.png/v1/fill/w_444,h_148,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/c350ab_54b5abf4e54b49d79eb5a4545d57600a~mv2.png" width="200" height="66" data-unique-identifier=""><br></span> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)">6834 Mimosa Circle<br></span> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)">Tucker, GA 30084<br></span> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)">m: (770) 289-8834<br></span> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)">e: <a href="mailto:longtruong1003@gmail.com" target="_blank">longtruong1003@gmail.com</a> or <a href="mailto:info@nucenco.com" target="_blank">info@nucenco.com</a><br></span> </td> </tr> <tr> <td style="font-size:10pt;padding-bottom:10px;padding-top:10px;vertical-align:top" valign="top"><b> <a href="http://www.nucenco.com" rel="noopener" style="text-decoration:none" target="_blank"><span style="color:rgb(0,14,88);font-family:Arial,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(23,147,210)">www.nucenco.com</span></span></a></b> </td> <td style="font-size:10pt;font-family:Arial,sans-serif;padding-bottom:10px;padding-top:10px;vertical-align:top;text-align:right" valign="top" align="right"> <span><a href="https://www.facebook.com/nucenco" rel="noopener" target="_blank"><img alt="Facebook icon" style="border: 0px; height: 16px; width: 16px;" src="https://www.mail-signatures.com/signature-generator/img/templates/sky/fb.png" width="16" height="16" border="0" data-unique-identifier=""></a>&nbsp;</span></td> </tr> <tr> <td style="font-size:9pt;color:rgb(44,44,44);font-family:Arial,sans-serif;padding-top:10px;vertical-align:top" colspan="2" valign="top"> <div style="color:rgb(44,44,44);font-size:9pt;font-family:Arial,sans-serif;text-align:justify;width:514px" align="justify">The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.</div> </td> </tr> </tbody> </table> </div></div> </blockquote></div></div> <div>&lt;long-truong-contingency.pdf&gt;</div><div>&lt;long-truong-LOA.pdf&gt;</div><div>&lt;long-truong-income-analysis.pdf&gt;</div></div></blockquote></body></html> Draft Stephen's response. Warning: no stdin data received in 3s, proceeding without it. If piping from a slow command, redirect stdin explicitly: < /dev/null to skip, or wait longer.

Generation error: Command failed: claude --print --add-dir /Users/clawdiabot/discovery-vault --tools Read,Grep,Glob --disable-slash-commands --no-session-persistence --system-prompt You are drafting a short reply on behalf of Stephen Fong. Campaign context — who Stephen is in this thread and what the outreach is about: SEPARATE venture from Castellan: direct outreach to small commercial property owners in Gwinnett County GA about appealing their 2026 property-tax over-assessment on contingency (25% of first-year savings, nothing if no reduction). Stephen found the over-assessment from public county data. For an interested owner: confirm the building, offer to send the comp comparison, and move toward Stephen handling the appeal before the June 29 filing deadline. Do NOT pitch Castellan, AI products, or any phone agent (different venture). Do NOT make legal commitments, quote guarantees, or send/attach any agreement — Stephen handles signing (LOA + contingency agreement) by hand once the owner says yes. Any win-rate figure is industry context, never our own result. Keep it plain and low-pressure. Discovery vault at /Users/clawdiabot/discovery-vault is mounted read-only. Before drafting, do a quick search for context on this prospect: - Grep for their company name across the vault. Pay attention to companies/, interactions/, leads/, pipeline.md. - If they're a known prospect, skim the most recent file(s) for stage, stated pain, prior commitments, and what NOT to say. - If nothing relevant turns up after one or two searches, just draft from the thread context — don't dig. Use vault context to make the draft specific (referencing their stated pain, their stage, etc.) without quoting the vault back at them. Voice rules — match these exactly: - Direct. Short sentences. No em dashes. Use periods, commas, parens. - Don't reintroduce the company. They've already engaged. - Don't quote partner names or design partners. - Don't make claims we can't back. No specific hour estimates. - Sign as "Stephen" (not "the team"). Tailor by reply intent: - positive / curious → propose ONE concrete next step (use the campaign context's preferred next step; default to a 15-min call). - negative / pushback → don't push. Ask ONE curious question to understand what would have to be true for them to look again. Or thank them and leave the door open. - question / request for info → answer directly, then propose one next step. Length: under 100 words. The shorter the better. One CTA, not two. Output: just the email body text. No subject line, no signature block beyond "Stephen". No greeting like "Hi <name>" — start with the substance. No preamble, no chain-of-thought, no commentary about the vault — just the email body. --model claude-opus-4-7 --effort high --output-format text Campaign: Property-Tax GA Direct Owner — Gwinnett (GA lab) Prospect: Long Truong at NUCENCO PROPERTIES III LLC Prior outbound from us (most recent context): --- T1 (sent earlier) --- Subject: 3334 Stone Mountain Hwy: you paid $1,900,000 in 2021, and the 2026 Gwinnett value looks high — deadline in {{days_left}} days You bought 3334 Stone Mountain Hwy for $1,900,000 in 2021. Even allowing for the market since then, Gwinnett's 2026 value of $3,462,200 looks high, so you may be overpaying roughly $13,200 a year in property tax. We handle the whole appeal start to finish: the filing, the county, the hearing. You don't deal with any of it. 25% of your first year's savings, and not a dime if we don't win. Appeals backed by solid evidence win a reduction far more often than cold ones, around 65% to 85% in industry studies. Gwinnett's deadline to appeal your 2026 assessment is June 29, so the window is closing fast. Appealing is low risk in Georgia. The county has to justify the value, not you, and once it is set on appeal your assessment is locked for two years even if it does not change. I already pulled the data for your building. Reply here and I'll send your full comparison and the short authorization to get it filed before the deadline. -Stephen --- Their reply (classification: unclassified) --- Hi Stephen, Thank you for your assistance and for answering my questions. Attached are the executed Property Tax Appeal Services Agreement and Letter of Authorization for 3334 Stone Mountain Hwy. I have also attached a list of my other properties for your preliminary review. Please let me know which properties you believe may be strong candidates for a property tax appeal and what information you would need from me to complete your analysis. For any income-producing properties, I can provide rent rolls, income statements, and any other supporting documentation that may be helpful. I appreciate your willingness to review the portfolio and look forward to your recommendations regarding potential appeal opportunities and estimated tax savings. Thank you again for your help, and I look forward to working with you. Best regards, On Wed, Jun 24, 2026 at 12:47 AM Stephen Fong <stephen@castellan.so> wrote: > Hi Long, > > Correct, you won’t be charged any fee unless we win the reduction. We’d > take down a credit card but no charge until then. > > Yes, happy to review the residential properties and rent rolls + P/L if > they’re income properties. > > Let’s see what the opportunity is and I’ll send over some numbers. The > typical rate in the market is typically 30-50%. > > -Stephen > > On Tue, Jun 23, 2026 at 9:36 PM Gmail <longtruong1003@gmail.com> wrote: > >> Hi Stephen, >> >> Thank you for the analysis and for putting this together so quickly. >> >> Before I move forward, I have a couple of questions: >> >> 1. Could you please provide the capitalization rate and comparable >> sales supporting the approximately $2.0 million valuation? I would like to >> better understand the assumptions behind the income approach and how the >> value was derived. >> 2. Please confirm that if I elect to withdraw the appeal before a >> hearing and before any reduction is obtained, there would be no fee owed. >> >> In addition, I own approximately 11 residential properties in Georgia. >> Would you be willing to perform a preliminary review of those properties as >> well and identify which ones, if any, appear to be strong candidates for a >> property tax appeal? If so, I can provide the property addresses and >> current assessments for your review. >> >> If multiple properties appear to have appeal potential, I would also be >> interested in discussing whether there is any volume discount or preferred >> pricing available for handling multiple appeals. >> >> Assuming everything looks reasonable, I would like to move quickly given >> the June 29 deadline. >> >> Thank you again, and I look forward to hearing from you. >> >> Best regards, >> >> >> *Long Truong* >> Property Manager >> *Nucenco, LLC* >> 6834 Mimosa Circle >> <https://www.google.com/maps/search/6834+Mimosa+Circle+Tucker,+GA+30084?entry=gmail&source=g> >> Tucker, GA 30084 >> <https://www.google.com/maps/search/6834+Mimosa+Circle+Tucker,+GA+30084?entry=gmail&source=g> >> m: (770) 289-8834 >> e: longtruong1003@gmail.com or info@nucenco.com >> *www.nucenco.com <http://www.nucenco.com/>* [image: Facebook icon] >> <https://www.facebook.com/nucenco> >> >> The content of this email is confidential and intended for the recipient >> specified in message only. It is strictly forbidden to share any part of >> this message with any third party, without a written consent of the sender. >> If you received this message by mistake, please reply to this message and >> follow with its deletion, so that we can ensure such a mistake does not >> occur in the future. >> >> On Jun 23, 2026, at 7:13 PM, Stephen Fong <stephen@castellan.so> wrote: >> >>  >> Hi Long, >> >> Thanks for sending those over. I've attached a brief analysis, plus the >> authorization and agreement so that we can continue. Your questions, short >> version: >> >> - Target value: about $2,000,000, versus the county's $3,462,200. >> - Annual savings: roughly $15,000 to $24,000 a year, depending on where >> the value lands. >> - Basis: the income approach, your building's net operating income valued >> at the market rate for centers like yours (and yes, I factored in the >> Sheger move-out you flagged). The one-pager shows the numbers. >> - Likelihood: strong. The county has to justify its value, and your >> income, your 2021 purchase, and comparable centers all point well below it. >> No appeal is a sure thing, but this is a good one. >> >> If you move forward, I handle the entire thing: build the evidence, file >> the appeal, and argue it in person at the hearing, which is where these are >> won or lost. It costs you nothing unless I win, 25% of the savings and $0 >> if I don't get you a reduction. No retainer, no hourly, no risk on your >> end. And a win locks the lower value in for three years under Georgia's >> freeze, while I only charge on year one, so years two and three are >> entirely yours. >> >> Please let me know if this looks good to you or if you have any other >> questions. Then I'll send the forms to e-sign so we can lock this in before >> the June 29 deadline. One quick thing: can you sign for Nucenco Properties >> III, LLC, or should I point the authorization to someone else? >> >> -Stephen >> >> On Tue, Jun 23, 2026 03:56 AM, long Truong <longtruong1003@gmail.com> >> wrote: >> >>> Hi Stephen, >>> >>> Thank you for your detailed response. >>> >>> Attached are the current rent roll and the most recent P&L for 3334 >>> Stone Mountain Hwy >>> <https://www.google.com/maps/search/3334+Stone+Mountain+Hwy?entry=gmail&source=g> >>> for your review. >>> >>> Please note that the current rent roll includes Sheger Pharmacy. >>> However, Sheger Pharmacy has provided notice and is expected to vacate the >>> premises at the beginning of August 2026. As a result, the monthly rental >>> income reflected on the rent roll will decrease by approximately $2,729.43 >>> once their lease terminates. >>> >>> Please take this upcoming vacancy into consideration as part of your >>> valuation analysis. >>> >>> I would appreciate it if you could use the attached documents to >>> determine: >>> >>> - >>> >>> Your recommended target assessment value for 2026. >>> - >>> >>> The estimated annual property tax savings. >>> - >>> >>> The basis for your valuation, including the income approach and any >>> assumptions used. >>> - >>> >>> Your assessment of the likelihood of a successful appeal. >>> >>> As discussed, I would like to review your findings before deciding >>> whether to proceed with filing the appeal. >>> >>> Thank you for your assistance, and I look forward to receiving your >>> analysis. >>> >>> Best regards, >>> >>> >>> >>> On Mon, Jun 22, 2026 at 5:17 PM Stephen Fong <stephen@castellan.so> >>> wrote: >>> >>>> Hi Long, >>>> >>>> I pulled your building's public data which is what flagged your >>>> property. $1.9M was paid in 2021 and the county now has you at $3,462,200. >>>> That gap is real. The one thing public records don't show is the building's >>>> income, and for a commercial property that's the piece that confirms the >>>> case and wins it. However, I do need more information to complete the >>>> analysis. >>>> >>>> - Target value: about $2.5M, your 2021 price adjusted to today, is the >>>> floor I'd argue. Your rent roll sets the firm number, which I'll give you >>>> before you commit to anything. >>>> >>>> - The ~$13,000: getting you to ~$2.5M is roughly $950K less value. At >>>> Georgia's 40% assessment ratio and Gwinnett's ~1.7% rate, that's about >>>> $13,000 to $16,000 a year. Every $100K off is about $1,700, and I'll pin >>>> the exact figure to your tax bill. >>>> >>>> - The comparison you asked for: for a strip center it's built from >>>> income, not assessment comps. Send last year's P&L and a current rent roll, >>>> about 30 minutes on your end, and I build it. >>>> >>>> - Fees if it loses: $0. No retainer, no hourly. 25% of year-one >>>> savings, only if I win them. And if your numbers show the county is about >>>> right, I'll tell you and we stop and we can withdraw, no charge. >>>> >>>> - Probability: I'll have a better sense after seeing your rent roll. >>>> Cases with strong arguments have 60-80% win rates. >>>> >>>> To start, send me last year's P&L and a current rent roll. Within 24 >>>> hours I'll come back with a firm target. If it's worth filing, you sign a >>>> one-page authorization and I file before the June 29 deadline. >>>> >>>> -Stephen >>>> >>>> On Sat, Jun 20, 2026 03:53 PM, long Truong <longtruong1003@gmail.com> >>>> wrote: >>>> >>>>> Hi Stephen, >>>>> >>>>> Thank you for reaching out. >>>>> >>>>> I appreciate the information regarding the potential tax savings. >>>>> Before moving forward, could you please send me the valuation analysis and >>>>> comparable properties that support your conclusion that the 2026 assessment >>>>> is excessive? >>>>> >>>>> I would also like to know: >>>>> >>>>> - >>>>> >>>>> What assessment value are you targeting through the appeal? >>>>> - >>>>> >>>>> How did you calculate the estimated annual tax savings of >>>>> approximately $13,200? >>>>> - >>>>> >>>>> Are there any fees whatsoever if the appeal is unsuccessful? >>>>> - >>>>> >>>>> What is your estimated probability of success for this particular >>>>> property? >>>>> >>>>> Once I review the analysis, I will be in a better position to make a >>>>> decision before the June 29 deadline. >>>>> >>>>> Thank you, >>>>> >>>>> >>>>> On Fri, Jun 19, 2026 at 1:57 PM <stephen@castellan.so> wrote: >>>>> >>>>>> You bought 3334 Stone Mountain Hwy >>>>>> <https://www.google.com/maps/search/3334+Stone+Mountain+Hwy?entry=gmail&source=g> >>>>>> for $1,900,000 in 2021. Even allowing for the market since then, Gwinnett's >>>>>> 2026 value of $3,462,200 looks high, so you may be overpaying roughly >>>>>> $13,200 a year in property tax. >>>>>> >>>>>> We handle the whole appeal start to finish: the filing, the county, >>>>>> the hearing. You don't deal with any of it. 25% of your first year's >>>>>> savings, and not a dime if we don't win. Appeals backed by solid evidence >>>>>> win a reduction far more often than cold ones, around 65% to 85% in >>>>>> industry studies. Gwinnett's deadline to appeal your 2026 assessment is >>>>>> June 29, so the window is closing fast. Appealing is low risk in Georgia. >>>>>> The county has to justify the value, not you, and once it is set on appeal >>>>>> your assessment is locked for two years even if it does not change. >>>>>> >>>>>> I already pulled the data for your building. Reply here and I'll send >>>>>> your full comparison and the short authorization to get it filed before the >>>>>> deadline. >>>>>> >>>>>> -Stephen >>>>>> >>>>> >>>>> >>>>> -- >>>>> *Long Truong* >>>>> Property Manager >>>>> >>>>> 6834 Mimosa Circle >>>>> <https://www.google.com/maps/search/6834+Mimosa+Circle+%0D%0A++++++Tucker,+GA+30084?entry=gmail&source=g> >>>>> >>>>> <https://www.google.com/maps/search/6834+Mimosa+Circle+%0D%0A++++++Tucker,+GA+30084?entry=gmail&source=g>Tucker, >>>>> GA 30084 >>>>> <https://www.google.com/maps/search/6834+Mimosa+Circle+%0D%0A++++++Tucker,+GA+30084?entry=gmail&source=g> >>>>> m: (770) 289-8834 >>>>> e: longtruong1003@gmail.com or info@nucenco.com >>>>> * www.nucenco.com <http://www.nucenco.com>* [image: Facebook icon] >>>>> <https://www.facebook.com/nucenco> >>>>> >>>>> The content of this email is confidential and intended for the >>>>> recipient specified in message only. It is strictly forbidden to share any >>>>> part of this message with any third party, without a written consent of the >>>>> sender. If you received this message by mistake, please reply to this >>>>> message and follow with its deletion, so that we can ensure such a mistake >>>>> does not occur in the future. >>>>> >>>> >>> >>> -- >>> *Long Truong* >>> Property Manager >>> >>> 6834 Mimosa Circle >>> <https://www.google.com/maps/search/6834+Mimosa+Circle+%0D%0A++++++Tucker,+GA+30084?entry=gmail&source=g> >>> >>> <https://www.google.com/maps/search/6834+Mimosa+Circle+%0D%0A++++++Tucker,+GA+30084?entry=gmail&source=g>Tucker, >>> GA 30084 >>> <https://www.google.com/maps/search/6834+Mimosa+Circle+%0D%0A++++++Tucker,+GA+30084?entry=gmail&source=g> >>> m: (770) 289-8834 >>> e: longtruong1003@gmail.com or info@nucenco.com >>> * www.nucenco.com <http://www.nucenco.com>* [image: Facebook icon] >>> <https://www.facebook.com/nucenco> >>> >>> The content of this email is confidential and intended for the recipient >>> specified in message only. It is strictly forbidden to share any part of >>> this message with any third party, without a written consent of the sender. >>> If you received this message by mistake, please reply to this message and >>> follow with its deletion, so that we can ensure such a mistake does not >>> occur in the future. >>> >> <long-truong-contingency.pdf> >> <long-truong-LOA.pdf> >> <long-truong-income-analysis.pdf> >> >> -- *Long Truong* Property Manager 6834 Mimosa Circle Tucker, GA 30084 m: (770) 289-8834 e: longtruong1003@gmail.com or info@nucenco.com * www.nucenco.com <http://www.nucenco.com>* [image: Facebook icon] <https://www.facebook.com/nucenco> The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future. Draft Stephen's response. Warning: no stdin data received in 3s, proceeding without it. If piping from a slow command, redirect stdin explicitly: < /dev/null to skip, or wait longer.

Generation error: Command failed: claude --print --add-dir /Users/clawdiabot/discovery-vault --tools Read,Grep,Glob --disable-slash-commands --no-session-persistence --system-prompt You are drafting a short reply on behalf of Stephen Fong. Campaign context — who Stephen is in this thread and what the outreach is about: SEPARATE venture from Castellan: direct outreach to small commercial property owners in Gwinnett County GA about appealing their 2026 property-tax over-assessment on contingency (25% of first-year savings, nothing if no reduction). Stephen found the over-assessment from public county data. For an interested owner: confirm the building, offer to send the comp comparison, and move toward Stephen handling the appeal before the June 29 filing deadline. Do NOT pitch Castellan, AI products, or any phone agent (different venture). Do NOT make legal commitments, quote guarantees, or send/attach any agreement — Stephen handles signing (LOA + contingency agreement) by hand once the owner says yes. Any win-rate figure is industry context, never our own result. Keep it plain and low-pressure. Discovery vault at /Users/clawdiabot/discovery-vault is mounted read-only. Before drafting, do a quick search for context on this prospect: - Grep for their company name across the vault. Pay attention to companies/, interactions/, leads/, pipeline.md. - If they're a known prospect, skim the most recent file(s) for stage, stated pain, prior commitments, and what NOT to say. - If nothing relevant turns up after one or two searches, just draft from the thread context — don't dig. Use vault context to make the draft specific (referencing their stated pain, their stage, etc.) without quoting the vault back at them. Voice rules — match these exactly: - Direct. Short sentences. No em dashes. Use periods, commas, parens. - Don't reintroduce the company. They've already engaged. - Don't quote partner names or design partners. - Don't make claims we can't back. No specific hour estimates. - Sign as "Stephen" (not "the team"). Tailor by reply intent: - positive / curious → propose ONE concrete next step (use the campaign context's preferred next step; default to a 15-min call). - negative / pushback → don't push. Ask ONE curious question to understand what would have to be true for them to look again. Or thank them and leave the door open. - question / request for info → answer directly, then propose one next step. Length: under 100 words. The shorter the better. One CTA, not two. Output: just the email body text. No subject line, no signature block beyond "Stephen". No greeting like "Hi <name>" — start with the substance. No preamble, no chain-of-thought, no commentary about the vault — just the email body. --model claude-opus-4-7 --effort high --output-format text Campaign: Property-Tax GA Direct Owner — Gwinnett (GA lab) Prospect: Long Truong at NUCENCO PROPERTIES III LLC Prior outbound from us (most recent context): --- T1 (sent earlier) --- Subject: 3334 Stone Mountain Hwy: you paid $1,900,000 in 2021, and the 2026 Gwinnett value looks high — deadline in {{days_left}} days You bought 3334 Stone Mountain Hwy for $1,900,000 in 2021. Even allowing for the market since then, Gwinnett's 2026 value of $3,462,200 looks high, so you may be overpaying roughly $13,200 a year in property tax. We handle the whole appeal start to finish: the filing, the county, the hearing. You don't deal with any of it. 25% of your first year's savings, and not a dime if we don't win. Appeals backed by solid evidence win a reduction far more often than cold ones, around 65% to 85% in industry studies. Gwinnett's deadline to appeal your 2026 assessment is June 29, so the window is closing fast. Appealing is low risk in Georgia. The county has to justify the value, not you, and once it is set on appeal your assessment is locked for two years even if it does not change. I already pulled the data for your building. Reply here and I'll send your full comparison and the short authorization to get it filed before the deadline. -Stephen --- Their reply (classification: unclassified) --- <html class="apple-mail-supports-explicit-dark-mode"><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><p style="margin: 0px 0px 12px; font-style: normal; font-variant-caps: normal; font-width: normal; line-height: normal; font-family: &quot;Times New Roman&quot;; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; -webkit-text-stroke-width: 0px; -webkit-text-stroke-color: rgb(0, 0, 0);"><span style="font-kerning: none; font-size: 20px;">Hi Stephen,</span></p> <p style="margin: 0px 0px 12px; font-style: normal; font-variant-caps: normal; font-width: normal; line-height: normal; font-family: &quot;Times New Roman&quot;; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; -webkit-text-stroke-width: 0px; -webkit-text-stroke-color: rgb(0, 0, 0);"><span style="font-kerning: none; font-size: 20px;">Thank you for the update and for sending over the fully executed documents. I appreciate your review of my residential portfolio as well and look forward to working with you on the appeal.</span></p> <p style="margin: 0px 0px 12px; font-style: normal; font-variant-caps: normal; font-width: normal; line-height: normal; font-family: &quot;Times New Roman&quot;; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; -webkit-text-stroke-width: 0px; -webkit-text-stroke-color: rgb(0, 0, 0);"><span style="font-kerning: none; font-size: 20px;">I just saw your email this morning, and unfortunately the secure credit card link has expired. Would you please send me a new secure link so I can save my payment information?</span></p> <p style="margin: 0px 0px 12px; font-style: normal; font-variant-caps: normal; font-width: normal; line-height: normal; font-family: &quot;Times New Roman&quot;; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; -webkit-text-stroke-width: 0px; -webkit-text-stroke-color: rgb(0, 0, 0);"><span style="font-kerning: none; font-size: 20px;">Thank you again, and please let me know once the appeal has been filed.</span></p> <p style="margin: 0px 0px 12px; font-style: normal; font-variant-caps: normal; font-width: normal; line-height: normal; font-family: &quot;Times New Roman&quot;; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; -webkit-text-stroke-width: 0px; -webkit-text-stroke-color: rgb(0, 0, 0);"><span style="font-kerning: none; font-size: 20px;">Best regards,</span></p><p style="margin: 0px 0px 12px; font-style: normal; font-variant-caps: normal; font-width: normal; font-size: 12px; line-height: normal; font-family: &quot;Times New Roman&quot;; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; -webkit-text-stroke-width: 0px; -webkit-text-stroke-color: rgb(0, 0, 0);"><span style="font-kerning: none;"><br></span></p><div dir="ltr"><table cellspacing="0" cellpadding="0" style="font-size: 10pt; font-family: Arial, sans-serif; transform-origin: 0px 0px; transform: scale(0.737864); width: 515px !important; height: 678px !important;"><tbody><tr><td colspan="2" valign="top" style="width: 514px; padding-bottom: 10px; vertical-align: top;"><font face="UICTFontTextStyleBody"><span style="font-size: 37.333332px; background-color: rgba(255, 255, 255, 0);"><b>Long Truong</b><br>Property Manager</span></font></td></tr><tr><td colspan="2" valign="top" style="border-top-width: 1px; border-top-style: solid; border-top-color: rgb(23, 147, 210); padding-top: 10px; vertical-align: top;"><font face="UICTFontTextStyleBody"><span style="font-size: 37.333332px; background-color: rgba(255, 255, 255, 0);"><b>Nucenco, LLC</b><br><span dir="ltr"><span dir="ltr" style="text-decoration: underline;">6834 Mimosa Circle</span></span><br><span dir="ltr"><span dir="ltr" style="text-decoration: underline;">Tucker, GA 30084</span></span><br>m:&nbsp;<span dir="ltr"><span dir="ltr" style="text-decoration: underline;">(770) 289-8834</span></span><br>e:&nbsp;<a href="mailto:longtruong1003@gmail.com" target="_blank">longtruong1003@gmail.com</a>&nbsp;or&nbsp;<a href="mailto:info@nucenco.com" target="_blank">info@nucenco.com</a><br></span></font></td></tr><tr><td valign="top" style="padding-bottom: 10px; padding-top: 10px; vertical-align: top;"><b><a href="http://www.nucenco.com/" rel="noopener" target="_blank" style="text-decoration: none; font-size: 37.333332px; background-color: rgba(255, 255, 255, 0);"><font face="UICTFontTextStyleBody">www.nucenco.com</font></a></b></td><td valign="top" align="right" style="padding-bottom: 10px; padding-top: 10px; vertical-align: top; text-align: right;"><font color="#000000" face="UICTFontTextStyleBody"><span style="caret-color: rgb(0, 0, 0); font-size: 37.333332px; background-color: rgba(255, 255, 255, 0);">&nbsp;</span></font></td></tr><tr><td colspan="2" valign="top" style="padding-top: 10px; vertical-align: top;"><div align="justify" style="text-align: justify; width: 514px;"><font face="UICTFontTextStyleBody"><span style="font-size: 37.333332px; background-color: rgba(255, 255, 255, 0);">The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.</span></font></div></td></tr></tbody></table></div><div dir="ltr"><br><blockquote type="cite">On Jun 25, 2026, at 3:27 AM, Stephen Fong &lt;stephen@castellan.so&gt; wrote:<br><br></blockquote></div><blockquote type="cite"><div dir="ltr"><div dir="ltr"><div dir="auto">Hi Long,<br><br>Looking forward to working hard to win this appeal and thanks for the signed paperwork. I've attached the copy with both of our signatures for your records.<br><br>To proceed with the filing, please <a href="https://checkout.stripe.com/c/pay/cs_live_c1Q5aFI9JOVcCkKAf3GpaN35XHcprC6jbL3V0HENeDNADelw7kQEvzSm1R#fidnandhYHdWcXxpYCc%2FJ2FgY2RwaXEnKSdicGRmZGhqaWBTZHdsZGtxJz8nZmprcXdqaScpJ2R1bE5gfCc%2FJ3VuWmlsc2BaMDRRRndRbE1fUk1oXDNXU39pZFBsMUNqcU0wbEg1YjQ9NW09ZHZOblc2SW19YzBNb2hjVTRGV0dvR3BdbU5jfVJGN3JwQF9gVGZxSlZOcFZWNzFoYUphXzU1NWNgbEFMQ0dMJyknY3dqaFZgd3Ngdyc%2FcXdwYCknZ2RmbmJ3anBrYUZqaWp3Jz8nJmNjY2NjYycpJ2lkfGpwcVF8dWAnPyd2bGtiaWBaZmppcGhrJyknYGtkZ2lgVWlkZmBtamlhYHd2Jz9xd3BgeCUl">use this secure link (valid for next 24 hrs)</a> to save your credit card. You won't be charged anything now. I will confirm once the appeal is filed, and again when the county responds. Regarding your other properties, I reviewed all twelve you sent. The county's values look in line so there is no meaningful reduction to win right now.&nbsp; But&nbsp;<span style="background-color:transparent">going forward, I will review the whole portfolio annually and flag any property where the county overshoots, so you never miss a year worth appealing.</span></div><div dir="auto"><br>Best,<br>Stephen<br></div></div><br><div class="gmail_extra"><div>On Wed, Jun 24, 2026 05:08 AM, long Truong &lt;<a href="mailto:longtruong1003@gmail.com" target="_blank">longtruong1003@gmail.com</a>&gt; wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><p>Hi Stephen,</p><p>Thank you for your assistance and for answering my questions.</p><p>Attached are the executed Property Tax Appeal Services Agreement and Letter of Authorization for 3334 Stone Mountain Hwy.</p><p>I have also attached a list of my other properties for your preliminary review. Please let me know which properties you believe may be strong candidates for a property tax appeal and what information you would need from me to complete your analysis.</p><p>For any income-producing properties, I can provide rent rolls, income statements, and any other supporting documentation that may be helpful.</p><p>I appreciate your willingness to review the portfolio and look forward to your recommendations regarding potential appeal opportunities and estimated tax savings.</p><p>Thank you again for your help, and I look forward to working with you.</p><p>Best regards,</p><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Jun 24, 2026 at 12:47 AM Stephen Fong &lt;<a href="mailto:stephen@castellan.so" target="_blank">stephen@castellan.so</a>&gt; wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="auto">Hi Long,</div><div dir="auto"><br></div><div dir="auto">Correct, you won’t be charged any fee unless we win the reduction. We’d take down a credit card but no charge until then.</div><div dir="auto"><br></div><div dir="auto">Yes, happy to review the residential properties and rent rolls + P/L if they’re income properties.</div><div dir="auto"><br></div><div dir="auto">Let’s see what the opportunity is and I’ll send over some numbers.&nbsp;The typical rate in the market is typically 30-50%.</div><div dir="auto"><br></div><div dir="auto">-Stephen&nbsp;</div><div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Jun 23, 2026 at 9:36 PM Gmail &lt;<a href="mailto:longtruong1003@gmail.com" target="_blank">longtruong1003@gmail.com</a>&gt; wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="auto"><p style="margin:0px 0px 12px;font-style:normal;font-size:20px;line-height:normal;font-family:&quot;Times New Roman&quot;;font-size-adjust:none"><span style="font-family:&quot;Times New Roman&quot;">Hi Stephen,</span></p> <p style="margin:0px 0px 12px;font-style:normal;font-size:20px;line-height:normal;font-family:&quot;Times New Roman&quot;;font-size-adjust:none"><span style="font-family:&quot;Times New Roman&quot;">Thank you for the analysis and for putting this together so quickly.</span></p> <p style="margin:0px 0px 12px;font-style:normal;font-size:20px;line-height:normal;font-family:&quot;Times New Roman&quot;;font-size-adjust:none"><span style="font-family:&quot;Times New Roman&quot;">Before I move forward, I have a couple of questions:</span></p> <ol> <li style="margin:0px;font-style:normal;font-size:20px;line-height:normal;font-family:&quot;Times New Roman&quot;;font-size-adjust:none"><span style="font-family:&quot;Times New Roman&quot;">Could you please provide the capitalization rate and comparable sales supporting the approximately $2.0 million valuation? I would like to better understand the assumptions behind the income approach and how the value was derived.</span></li> <li style="margin:0px;font-style:normal;font-size:20px;line-height:normal;font-family:&quot;Times New Roman&quot;;font-size-adjust:none"><span style="font-family:&quot;Times New Roman&quot;">Please confirm that if I elect to withdraw the appeal before a hearing and before any reduction is obtained, there would be no fee owed.</span></li> </ol> <p style="margin:0px 0px 12px;font-style:normal;font-size:20px;line-height:normal;font-family:&quot;Times New Roman&quot;;font-size-adjust:none"><span style="font-family:&quot;Times New Roman&quot;">In addition, I own approximately 11 residential properties in Georgia. Would you be willing to perform a preliminary review of those properties as well and identify which ones, if any, appear to be strong candidates for a property tax appeal? If so, I can provide the property addresses and current assessments for your review.</span></p> <p style="margin:0px 0px 12px;font-style:normal;font-size:20px;line-height:normal;font-family:&quot;Times New Roman&quot;;font-size-adjust:none"><span style="font-family:&quot;Times New Roman&quot;">If multiple properties appear to have appeal potential, I would also be interested in discussing whether there is any volume discount or preferred pricing available for handling multiple appeals.</span></p> <p style="margin:0px 0px 12px;font-style:normal;font-size:20px;line-height:normal;font-family:&quot;Times New Roman&quot;;font-size-adjust:none"><span style="font-family:&quot;Times New Roman&quot;">Assuming everything looks reasonable, I would like to move quickly given the June 29 deadline.</span></p> <p style="margin:0px 0px 12px;font-style:normal;font-size:20px;line-height:normal;font-family:&quot;Times New Roman&quot;;font-size-adjust:none"><span style="font-family:&quot;Times New Roman&quot;">Thank you again, and I look forward to hearing from you.</span></p> <p style="margin:0px 0px 12px;font-style:normal;font-size:20px;line-height:normal;font-family:&quot;Times New Roman&quot;;font-size-adjust:none"><span style="font-family:&quot;Times New Roman&quot;">Best regards,</span></p> <p style="margin:0px 0px 12px;font-style:normal;font-size:20px;line-height:normal;font-family:&quot;Times New Roman&quot;;font-size-adjust:none"><br></p><div dir="ltr"><table cellspacing="0" cellpadding="0" style="font-size:10pt;font-family:Arial,sans-serif;width:515px;height:678px"><tbody style="font-family:Arial,sans-serif"><tr style="font-family:Arial,sans-serif"><td colspan="2" valign="top" style="width:514px;padding-bottom:10px;vertical-align:top;font-family:Arial,sans-serif"><font face="UICTFontTextStyleBody" style="font-family:UICTFontTextStyleBody;color:rgb(0,0,0)"><span style="font-size:37.3333px;font-family:UICTFontTextStyleBody;background-color:rgba(255,255,255,0)"><b style="font-family:UICTFontTextStyleBody">Long Truong</b><br>Property Manager</span></font></td></tr><tr style="font-family:Arial,sans-serif"><td colspan="2" valign="top" style="border-top:1px solid rgb(23,147,210);padding-top:10px;vertical-align:top;font-family:Arial,sans-serif"><font face="UICTFontTextStyleBody" style="font-family:UICTFontTextStyleBody;color:rgb(0,0,0)"><span style="font-size:37.3333px;font-family:UICTFontTextStyleBody;background-color:rgba(255,255,255,0)"><b style="font-family:UICTFontTextStyleBody">Nucenco, LLC</b><br><span dir="ltr" style="font-family:UICTFontTextStyleBody"><a href="https://www.google.com/maps/search/6834+Mimosa+Circle+Tucker,+GA+30084?entry=gmail&amp;source=g" style="font-family:UICTFontTextStyleBody" target="_blank">6834 Mimosa Circle</a></span><br><span dir="ltr" style="font-family:UICTFontTextStyleBody"><a href="https://www.google.com/maps/search/6834+Mimosa+Circle+Tucker,+GA+30084?entry=gmail&amp;source=g" style="font-family:UICTFontTextStyleBody" target="_blank">Tucker, GA 30084</a></span><br>m:&nbsp;<span dir="ltr" style="font-family:UICTFontTextStyleBody">(770) 289-8834</span><br>e:&nbsp;<a href="mailto:longtruong1003@gmail.com" style="font-family:UICTFontTextStyleBody" target="_blank">longtruong1003@gmail.com</a>&nbsp;or&nbsp;<a href="mailto:info@nucenco.com" style="font-family:UICTFontTextStyleBody" target="_blank">info@nucenco.com</a><br></span></font></td></tr><tr style="font-family:Arial,sans-serif"><td valign="top" style="padding-bottom:10px;padding-top:10px;vertical-align:top;font-family:Arial,sans-serif"><b style="font-family:Arial,sans-serif"><a href="http://www.nucenco.com/" rel="noopener" style="text-decoration:none;font-size:37.3333px;font-family:Arial,sans-serif;background-color:rgba(255,255,255,0)" target="_blank"><font face="UICTFontTextStyleBody" style="font-family:UICTFontTextStyleBody;color:rgb(66,133,244)">www.nucenco.com</font></a></b></td><td valign="top" align="right" style="padding-bottom:10px;padding-top:10px;vertical-align:top;text-align:right;font-family:Arial,sans-serif"><font face="UICTFontTextStyleBody" style="font-family:UICTFontTextStyleBody;color:rgb(255,255,255)"><span style="font-size:37.3333px;font-family:UICTFontTextStyleBody;background-color:rgba(255,255,255,0)"><a href="https://www.facebook.com/nucenco" rel="noopener" style="font-family:UICTFontTextStyleBody" target="_blank"><img alt="Facebook icon" src="https://www.mail-signatures.com/signature-generator/img/templates/sky/fb.png" width="16" height="16" border="0" style="border: 0px; height: 16px; width: 16px; font-family: UICTFontTextStyleBody;" data-unique-identifier=""></a>&nbsp;</span></font></td></tr><tr style="font-family:Arial,sans-serif"><td colspan="2" valign="top" style="padding-top:10px;vertical-align:top;font-family:Arial,sans-serif"><div align="justify" style="text-align:justify;width:514px;font-family:Arial,sans-serif"><font face="UICTFontTextStyleBody" style="font-family:UICTFontTextStyleBody;color:rgb(0,0,0)"><span style="font-size:37.3333px;font-family:UICTFontTextStyleBody;background-color:rgba(255,255,255,0)">The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.</span></font></div></td></tr></tbody></table></div></div><div dir="auto"><div dir="ltr"><br><blockquote type="cite">On Jun 23, 2026, at 7:13 PM, Stephen Fong &lt;<a href="mailto:stephen@castellan.so" target="_blank">stephen@castellan.so</a>&gt; wrote:<br><br></blockquote></div></div><div dir="auto"><blockquote type="cite"><div dir="ltr"></div></blockquote></div><div dir="auto"><blockquote type="cite"><div dir="ltr"><div dir="ltr"><div><div dir="auto">Hi Long,<br><br>Thanks for sending those over. I've attached a brief analysis, plus the authorization and agreement so that we can continue. Your questions, short version:<br><br>- Target value: about $2,000,000, versus the county's $3,462,200.<br>- Annual savings: roughly $15,000 to $24,000 a year, depending on where the value lands.<br>- Basis: the income approach, your building's net operating income valued at the market rate for centers like yours (and yes, I factored in the Sheger move-out you flagged). The one-pager shows the numbers.<br>- Likelihood: strong. The county has to justify its value, and your income, your 2021 purchase, and comparable centers all point well below it. No appeal is a sure thing, but this is a good one.<br><br>If you move forward, I handle the entire thing: build the evidence, file the appeal, and argue it in person at the hearing, which is where these are won or lost. It costs you nothing unless I win, 25% of the savings and $0 if I don't get you a reduction. No retainer, no hourly, no risk on your end. And a win locks the lower value in for three years under Georgia's freeze, while I only charge on year one, so years two and three are entirely yours.<br><br>Please let me know if this looks good to you or if you have any other questions. Then I'll send the forms to e-sign so we&nbsp;can lock this in before the June 29 deadline. One quick thing: can you sign for Nucenco Properties III, LLC, or should I point the authorization to someone else?<br><br>-Stephen</div></div></div><br><div class="gmail_extra"><div>On Tue, Jun 23, 2026 03:56 AM, long Truong &lt;<a href="mailto:longtruong1003@gmail.com" target="_blank">longtruong1003@gmail.com</a>&gt; wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><p>Hi Stephen,</p><p>Thank you for your detailed response.</p><p>Attached are the current rent roll and the most recent P&amp;L for <a href="https://www.google.com/maps/search/3334+Stone+Mountain+Hwy?entry=gmail&amp;source=g" target="_blank">3334 Stone Mountain Hwy</a> for your review.</p><p>Please note that the current rent roll includes Sheger Pharmacy. However, Sheger Pharmacy has provided notice and is expected to vacate the premises at the beginning of August 2026. As a result, the monthly rental income reflected on the rent roll will decrease by approximately $2,729.43 once their lease terminates.</p><p>Please take this upcoming vacancy into consideration as part of your valuation analysis.</p><p>I would appreciate it if you could use the attached documents to determine:</p><ul><li><p>Your recommended target assessment value for 2026.</p></li><li><p>The estimated annual property tax savings.</p></li><li><p>The basis for your valuation, including the income approach and any assumptions used.</p></li><li><p>Your assessment of the likelihood of a successful appeal.</p></li></ul><p>As discussed, I would like to review your findings before deciding whether to proceed with filing the appeal.</p><p>Thank you for your assistance, and I look forward to receiving your analysis.</p><p>Best regards,</p><p><br></p></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Jun 22, 2026 at 5:17 PM Stephen Fong &lt;<a href="mailto:stephen@castellan.so" target="_blank">stephen@castellan.so</a>&gt; wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div><div dir="auto">Hi Long,<br><br>I pulled your building's public data which is what flagged your property. $1.9M was paid in 2021 and the county now has you at $3,462,200. That gap is real. The one thing public records don't show is the building's income, and for a commercial property that's the piece that confirms the case and wins it. However, I do need more information to complete the analysis.<br><br>- Target value: about $2.5M, your 2021 price adjusted to today, is the floor I'd argue. Your rent roll sets the firm number, which I'll give you before you commit to anything.<br><br>- The ~$13,000: getting you to ~$2.5M is roughly $950K less value. At Georgia's 40% assessment ratio and Gwinnett's ~1.7% rate, that's about $13,000 to $16,000 a year. Every $100K off is about $1,700, and I'll pin the exact figure to your tax bill.<br><br>- The comparison you asked for: for a strip center it's built from income, not assessment comps. Send last year's P&amp;L and a current rent roll, about 30 minutes on your end, and I build it.<br><br>- Fees if it loses: $0. No retainer, no hourly. 25% of year-one savings, only if I win them. And if your numbers show the county is about right, I'll tell you and we stop and we can withdraw, no charge.<br><br>- Probability: I'll have a better sense after seeing your rent roll. Cases with strong arguments have 60-80% win rates.<br><br>To start, send me last year's P&amp;L and a current rent roll. Within 24 hours I'll come back with a firm target. If it's worth filing, you sign a one-page authorization and I file before the June 29 deadline.&nbsp;<br><br>-Stephen</div></div></div><br><div class="gmail_extra"><div>On Sat, Jun 20, 2026 03:53 PM, long Truong &lt;<a href="mailto:longtruong1003@gmail.com" target="_blank">longtruong1003@gmail.com</a>&gt; wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><p>Hi Stephen,</p><p>Thank you for reaching out.</p><p>I appreciate the information regarding the potential tax savings. Before moving forward, could you please send me the valuation analysis and comparable properties that support your conclusion that the 2026 assessment is excessive?</p><p>I would also like to know:</p><ul><li><p>What assessment value are you targeting through the appeal?</p></li><li><p>How did you calculate the estimated annual tax savings of approximately $13,200?</p></li><li><p>Are there any fees whatsoever if the appeal is unsuccessful?</p></li><li><p>What is your estimated probability of success for this particular property?</p></li></ul><p>Once I review the analysis, I will be in a better position to make a decision before the June 29 deadline.</p><p>Thank you,</p><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Jun 19, 2026 at 1:57 PM &lt;<a href="mailto:stephen@castellan.so" target="_blank">stephen@castellan.so</a>&gt; wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style="font-family:Arial,Helvetica,sans-serif;font-size:small"><p style="font-family:Arial,Helvetica,sans-serif">You bought <a href="https://www.google.com/maps/search/3334+Stone+Mountain+Hwy?entry=gmail&amp;source=g" style="font-family:Arial,Helvetica,sans-serif" target="_blank">3334 Stone Mountain Hwy</a> for $1,900,000 in 2021. Even allowing for the market since then, Gwinnett's 2026 value of $3,462,200 looks high, so you may be overpaying roughly $13,200 a year in property tax.</p> <p style="font-family:Arial,Helvetica,sans-serif">We handle the whole appeal start to finish: the filing, the county, the hearing. You don't deal with any of it. 25% of your first year's savings, and not a dime if we don't win. Appeals backed by solid evidence win a reduction far more often than cold ones, around 65% to 85% in industry studies. Gwinnett's deadline to appeal your 2026 assessment is June 29, so the window is closing fast. Appealing is low risk in Georgia. The county has to justify the value, not you, and once it is set on appeal your assessment is locked for two years even if it does not change.</p> <p style="font-family:Arial,Helvetica,sans-serif">I already pulled the data for your building. Reply here and I'll send your full comparison and the short authorization to get it filed before the deadline.</p> <p style="font-family:Arial,Helvetica,sans-serif">-Stephen</p></div> </blockquote></div><div><br clear="all"></div><br><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature"><div dir="ltr"> <table style="width:515px;font-size:10pt;font-family:Arial,sans-serif" cellspacing="0" cellpadding="0"> <tbody style="font-family:Arial,sans-serif"> <tr style="font-family:Arial,sans-serif"> <td style="font-size:14pt;font-family:Arial,sans-serif;width:514px;padding-bottom:10px;vertical-align:top;color:rgb(0,14,88)" colspan="2" valign="top"> <b style="font-family:Arial,sans-serif"><span style="font-size:14pt;font-family:Arial,sans-serif;color:rgb(23,147,210)">Long Truong</span></b><br> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(135,135,135)">Property Manager</span> </td> </tr> <tr style="font-family:Arial,sans-serif"> <td style="font-size:10pt;border-top:1px solid rgb(23,147,210);font-family:Arial,sans-serif;padding-top:10px;vertical-align:top;color:rgb(44,44,44)" colspan="2" valign="top"> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)"><img src="https://static.wixstatic.com/media/c350ab_54b5abf4e54b49d79eb5a4545d57600a~mv2.png/v1/fill/w_444,h_148,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/c350ab_54b5abf4e54b49d79eb5a4545d57600a~mv2.png" width="200" height="66" style="font-family: Arial, sans-serif;" data-unique-identifier=""><br></span> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)"><a href="https://www.google.com/maps/search/6834+Mimosa+Circle+%0D%0A++++++Tucker,+GA+30084?entry=gmail&amp;source=g" style="font-family:Arial,sans-serif" target="_blank">6834 Mimosa Circle</a><br></span><a href="https://www.google.com/maps/search/6834+Mimosa+Circle+%0D%0A++++++Tucker,+GA+30084?entry=gmail&amp;source=g" style="font-family:Arial,sans-serif" target="_blank"> </a><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)"><a href="https://www.google.com/maps/search/6834+Mimosa+Circle+%0D%0A++++++Tucker,+GA+30084?entry=gmail&amp;source=g" style="font-family:Arial,sans-serif" target="_blank">Tucker, GA 30084</a><br></span> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)">m: (770) 289-8834<br></span> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)">e: <a href="mailto:longtruong1003@gmail.com" style="font-family:Arial,sans-serif" target="_blank">longtruong1003@gmail.com</a> or <a href="mailto:info@nucenco.com" style="font-family:Arial,sans-serif" target="_blank">info@nucenco.com</a><br></span> </td> </tr> <tr style="font-family:Arial,sans-serif"> <td style="font-size:10pt;padding-bottom:10px;padding-top:10px;vertical-align:top;font-family:Arial,sans-serif" valign="top"><b style="font-family:Arial,sans-serif"> <a href="http://www.nucenco.com" rel="noopener" style="text-decoration:none;font-family:Arial,sans-serif" target="_blank"><span style="font-family:Arial,sans-serif;color:rgb(0,14,88)"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(23,147,210)">www.nucenco.com</span></span></a></b> </td> <td style="font-size:10pt;font-family:Arial,sans-serif;padding-bottom:10px;padding-top:10px;vertical-align:top;text-align:right" valign="top" align="right"> <span style="font-family:Arial,sans-serif"><a href="https://www.facebook.com/nucenco" rel="noopener" style="font-family:Arial,sans-serif" target="_blank"><img alt="Facebook icon" style="border: 0px; height: 16px; width: 16px; font-family: Arial, sans-serif;" src="https://www.mail-signatures.com/signature-generator/img/templates/sky/fb.png" width="16" height="16" border="0" data-unique-identifier=""></a>&nbsp;</span></td> </tr> <tr style="font-family:Arial,sans-serif"> <td style="font-size:9pt;font-family:Arial,sans-serif;padding-top:10px;vertical-align:top;color:rgb(44,44,44)" colspan="2" valign="top"> <div style="font-size:9pt;font-family:Arial,sans-serif;text-align:justify;width:514px;color:rgb(44,44,44)" align="justify">The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.</div> </td> </tr> </tbody> </table> </div></div> </blockquote></div></div> </blockquote></div><div><br clear="all"></div><br><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature"><div dir="ltr"> <table style="width:515px;font-size:10pt;font-family:Arial,sans-serif" cellspacing="0" cellpadding="0"> <tbody style="font-family:Arial,sans-serif"> <tr style="font-family:Arial,sans-serif"> <td style="font-size:14pt;font-family:Arial,sans-serif;width:514px;padding-bottom:10px;vertical-align:top;color:rgb(0,14,88)" colspan="2" valign="top"> <b style="font-family:Arial,sans-serif"><span style="font-size:14pt;font-family:Arial,sans-serif;color:rgb(23,147,210)">Long Truong</span></b><br> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(135,135,135)">Property Manager</span> </td> </tr> <tr style="font-family:Arial,sans-serif"> <td style="font-size:10pt;border-top:1px solid rgb(23,147,210);font-family:Arial,sans-serif;padding-top:10px;vertical-align:top;color:rgb(44,44,44)" colspan="2" valign="top"> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)"><img src="https://static.wixstatic.com/media/c350ab_54b5abf4e54b49d79eb5a4545d57600a~mv2.png/v1/fill/w_444,h_148,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/c350ab_54b5abf4e54b49d79eb5a4545d57600a~mv2.png" width="200" height="66" style="font-family: Arial, sans-serif;" data-unique-identifier=""><br></span> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)"><a href="https://www.google.com/maps/search/6834+Mimosa+Circle+%0D%0A++++++Tucker,+GA+30084?entry=gmail&amp;source=g" style="font-family:Arial,sans-serif" target="_blank">6834 Mimosa Circle</a><br></span><a href="https://www.google.com/maps/search/6834+Mimosa+Circle+%0D%0A++++++Tucker,+GA+30084?entry=gmail&amp;source=g" style="font-family:Arial,sans-serif" target="_blank"> </a><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)"><a href="https://www.google.com/maps/search/6834+Mimosa+Circle+%0D%0A++++++Tucker,+GA+30084?entry=gmail&amp;source=g" style="font-family:Arial,sans-serif" target="_blank">Tucker, GA 30084</a><br></span> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)">m: (770) 289-8834<br></span> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)">e: <a href="mailto:longtruong1003@gmail.com" style="font-family:Arial,sans-serif" target="_blank">longtruong1003@gmail.com</a> or <a href="mailto:info@nucenco.com" style="font-family:Arial,sans-serif" target="_blank">info@nucenco.com</a><br></span> </td> </tr> <tr style="font-family:Arial,sans-serif"> <td style="font-size:10pt;padding-bottom:10px;padding-top:10px;vertical-align:top;font-family:Arial,sans-serif" valign="top"><b style="font-family:Arial,sans-serif"> <a href="http://www.nucenco.com" rel="noopener" style="text-decoration:none;font-family:Arial,sans-serif" target="_blank"><span style="font-family:Arial,sans-serif;color:rgb(0,14,88)"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(23,147,210)">www.nucenco.com</span></span></a></b> </td> <td style="font-size:10pt;font-family:Arial,sans-serif;padding-bottom:10px;padding-top:10px;vertical-align:top;text-align:right" valign="top" align="right"> <span style="font-family:Arial,sans-serif"><a href="https://www.facebook.com/nucenco" rel="noopener" style="font-family:Arial,sans-serif" target="_blank"><img alt="Facebook icon" style="border: 0px; height: 16px; width: 16px; font-family: Arial, sans-serif;" src="https://www.mail-signatures.com/signature-generator/img/templates/sky/fb.png" width="16" height="16" border="0" data-unique-identifier=""></a>&nbsp;</span></td> </tr> <tr style="font-family:Arial,sans-serif"> <td style="font-size:9pt;font-family:Arial,sans-serif;padding-top:10px;vertical-align:top;color:rgb(44,44,44)" colspan="2" valign="top"> <div style="font-size:9pt;font-family:Arial,sans-serif;text-align:justify;width:514px;color:rgb(44,44,44)" align="justify">The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.</div> </td> </tr> </tbody> </table> </div></div> </blockquote></div></div> </div></blockquote></div><div dir="auto"><blockquote type="cite"><div dir="ltr"><div>&lt;long-truong-contingency.pdf&gt;</div><div>&lt;long-truong-LOA.pdf&gt;</div><div>&lt;long-truong-income-analysis.pdf&gt;</div></div></blockquote></div></blockquote></div></div> </blockquote></div><div><br clear="all"></div><br><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature"><div dir="ltr"> <table style="width:515px;font-size:10pt;font-family:Arial,sans-serif" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="font-size:14pt;color:rgb(0,14,88);font-family:Arial,sans-serif;width:514px;padding-bottom:10px;vertical-align:top" colspan="2" valign="top"> <b><span style="font-size:14pt;font-family:Arial,sans-serif;color:rgb(23,147,210)">Long Truong</span></b><br> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(135,135,135)">Property Manager</span> </td> </tr> <tr> <td style="font-size:10pt;border-top:1px solid rgb(23,147,210);color:rgb(44,44,44);font-family:Arial,sans-serif;padding-top:10px;vertical-align:top" colspan="2" valign="top"> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)"><img src="https://static.wixstatic.com/media/c350ab_54b5abf4e54b49d79eb5a4545d57600a~mv2.png/v1/fill/w_444,h_148,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/c350ab_54b5abf4e54b49d79eb5a4545d57600a~mv2.png" width="200" height="66" data-unique-identifier=""><br></span> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)">6834 Mimosa Circle<br></span> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)">Tucker, GA 30084<br></span> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)">m: (770) 289-8834<br></span> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)">e: <a href="mailto:longtruong1003@gmail.com" target="_blank">longtruong1003@gmail.com</a> or <a href="mailto:info@nucenco.com" target="_blank">info@nucenco.com</a><br></span> </td> </tr> <tr> <td style="font-size:10pt;padding-bottom:10px;padding-top:10px;vertical-align:top" valign="top"><b> <a href="http://www.nucenco.com" rel="noopener" style="text-decoration:none" target="_blank"><span style="color:rgb(0,14,88);font-family:Arial,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(23,147,210)">www.nucenco.com</span></span></a></b> </td> <td style="font-size:10pt;font-family:Arial,sans-serif;padding-bottom:10px;padding-top:10px;vertical-align:top;text-align:right" valign="top" align="right"> <span><a href="https://www.facebook.com/nucenco" rel="noopener" target="_blank"><img alt="Facebook icon" style="border: 0px; height: 16px; width: 16px;" src="https://www.mail-signatures.com/signature-generator/img/templates/sky/fb.png" width="16" height="16" border="0" data-unique-identifier=""></a>&nbsp;</span></td> </tr> <tr> <td style="font-size:9pt;color:rgb(44,44,44);font-family:Arial,sans-serif;padding-top:10px;vertical-align:top" colspan="2" valign="top"> <div style="color:rgb(44,44,44);font-size:9pt;font-family:Arial,sans-serif;text-align:justify;width:514px" align="justify">The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.</div> </td> </tr> </tbody> </table> </div></div> </blockquote></div></div> <div>&lt;long-truong-contingency.pdf&gt;</div></div></blockquote></body></html> Draft Stephen's response. Warning: no stdin data received in 3s, proceeding without it. If piping from a slow command, redirect stdin explicitly: < /dev/null to skip, or wait longer.

Generation error: Command failed: claude --print --add-dir /Users/clawdiabot/discovery-vault --tools Read,Grep,Glob --disable-slash-commands --no-session-persistence --system-prompt You are drafting a short reply on behalf of Stephen Fong. Campaign context — who Stephen is in this thread and what the outreach is about: SEPARATE venture from Castellan: direct outreach to small commercial property owners in Gwinnett County GA about appealing their 2026 property-tax over-assessment on contingency (25% of first-year savings, nothing if no reduction). Stephen found the over-assessment from public county data. For an interested owner: confirm the building, offer to send the comp comparison, and move toward Stephen handling the appeal before the June 29 filing deadline. Do NOT pitch Castellan, AI products, or any phone agent (different venture). Do NOT make legal commitments, quote guarantees, or send/attach any agreement — Stephen handles signing (LOA + contingency agreement) by hand once the owner says yes. Any win-rate figure is industry context, never our own result. Keep it plain and low-pressure. Discovery vault at /Users/clawdiabot/discovery-vault is mounted read-only. Before drafting, do a quick search for context on this prospect: - Grep for their company name across the vault. Pay attention to companies/, interactions/, leads/, pipeline.md. - If they're a known prospect, skim the most recent file(s) for stage, stated pain, prior commitments, and what NOT to say. - If nothing relevant turns up after one or two searches, just draft from the thread context — don't dig. Use vault context to make the draft specific (referencing their stated pain, their stage, etc.) without quoting the vault back at them. Voice rules — match these exactly: - Direct. Short sentences. No em dashes. Use periods, commas, parens. - Don't reintroduce the company. They've already engaged. - Don't quote partner names or design partners. - Don't make claims we can't back. No specific hour estimates. - Sign as "Stephen" (not "the team"). Tailor by reply intent: - positive / curious → propose ONE concrete next step (use the campaign context's preferred next step; default to a 15-min call). - negative / pushback → don't push. Ask ONE curious question to understand what would have to be true for them to look again. Or thank them and leave the door open. - question / request for info → answer directly, then propose one next step. Length: under 100 words. The shorter the better. One CTA, not two. Output: just the email body text. No subject line, no signature block beyond "Stephen". No greeting like "Hi <name>" — start with the substance. No preamble, no chain-of-thought, no commentary about the vault — just the email body. --model claude-opus-4-7 --effort high --output-format text Campaign: Property-Tax GA Direct Owner — Gwinnett (GA lab) Prospect: Long Truong at NUCENCO PROPERTIES III LLC Prior outbound from us (most recent context): --- T1 (sent earlier) --- Subject: 3334 Stone Mountain Hwy: you paid $1,900,000 in 2021, and the 2026 Gwinnett value looks high — deadline in {{days_left}} days You bought 3334 Stone Mountain Hwy for $1,900,000 in 2021. Even allowing for the market since then, Gwinnett's 2026 value of $3,462,200 looks high, so you may be overpaying roughly $13,200 a year in property tax. We handle the whole appeal start to finish: the filing, the county, the hearing. You don't deal with any of it. 25% of your first year's savings, and not a dime if we don't win. Appeals backed by solid evidence win a reduction far more often than cold ones, around 65% to 85% in industry studies. Gwinnett's deadline to appeal your 2026 assessment is June 29, so the window is closing fast. Appealing is low risk in Georgia. The county has to justify the value, not you, and once it is set on appeal your assessment is locked for two years even if it does not change. I already pulled the data for your building. Reply here and I'll send your full comparison and the short authorization to get it filed before the deadline. -Stephen --- Their reply (classification: unclassified) --- <html class="apple-mail-supports-explicit-dark-mode"><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto">Thank you<div><br id="lineBreakAtBeginningOfSignature"><div dir="ltr"><table cellspacing="0" cellpadding="0" style="caret-color: rgb(0, 0, 0); font-size: 10pt; font-family: Arial, sans-serif; transform-origin: 0px 0px 0px; transform: scale(0.7378640776699029); width: 515px !important; height: 678px !important;"><tbody><tr><td colspan="2" valign="top" style="width: 514px; padding-bottom: 10px; vertical-align: top;"><font face="UICTFontTextStyleBody"><span style="caret-color: rgb(255, 255, 255); font-size: 37.33333206176758px; background-color: rgba(255, 255, 255, 0);"><b>Long Truong</b><br>Property Manager</span></font></td></tr><tr><td colspan="2" valign="top" style="border-top-width: 1px; border-top-style: solid; border-top-color: rgb(23, 147, 210); padding-top: 10px; vertical-align: top;"><font face="UICTFontTextStyleBody"><span style="caret-color: rgb(255, 255, 255); font-size: 37.33333206176758px; background-color: rgba(255, 255, 255, 0);"><b>Nucenco, LLC</b><br><span dir="ltr">6834 Mimosa Circle</span><br><span dir="ltr">Tucker, GA 30084</span><br>m:&nbsp;<span dir="ltr">(770) 289-8834</span><br>e:&nbsp;<a href="mailto:longtruong1003@gmail.com" target="_blank">longtruong1003@gmail.com</a>&nbsp;or&nbsp;<a href="mailto:info@nucenco.com" target="_blank">info@nucenco.com</a><br></span></font></td></tr><tr><td valign="top" style="padding-bottom: 10px; padding-top: 10px; vertical-align: top;"><b><a href="http://www.nucenco.com/" rel="noopener" target="_blank" style="text-decoration: none; caret-color: rgb(255, 255, 255); font-size: 37.33333206176758px; background-color: rgba(255, 255, 255, 0);"><font face="UICTFontTextStyleBody">www.nucenco.com</font></a></b></td><td valign="top" align="right" style="padding-bottom: 10px; padding-top: 10px; vertical-align: top; text-align: right;"><font color="#ffffff" face="UICTFontTextStyleBody"><span style="caret-color: rgb(255, 255, 255); font-size: 37.33333206176758px; background-color: rgba(255, 255, 255, 0);"><a href="https://www.facebook.com/nucenco" rel="noopener" target="_blank"><img alt="Facebook icon" src="https://www.mail-signatures.com/signature-generator/img/templates/sky/fb.png" width="16" height="16" border="0" style="border: 0px; height: 16px; width: 16px;" data-unique-identifier=""></a>&nbsp;</span></font></td></tr><tr><td colspan="2" valign="top" style="padding-top: 10px; vertical-align: top;"><div align="justify" style="text-align: justify; width: 514px;"><font face="UICTFontTextStyleBody"><span style="caret-color: rgb(255, 255, 255); font-size: 37.33333206176758px; background-color: rgba(255, 255, 255, 0);">The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.</span></font></div></td></tr></tbody></table></div><div dir="ltr"><br><blockquote type="cite">On Jun 29, 2026, at 4:22 PM, Stephen Fong &lt;stephen@castellan.so&gt; wrote:<br><br></blockquote></div><blockquote type="cite"><div dir="ltr"><div dir="ltr">Here is the <a href="https://www.gwinnettcounty.com/government/departments/county-administrator/assessor/property-appeals/status?p_p_id=com_gc_portal_tao_AppealStatusPortlet&amp;p_p_lifecycle=0&amp;p_p_state=normal&amp;p_p_mode=view&amp;_com_gc_portal_tao_AppealStatusPortlet_mvcRenderCommandName=%2FshowStatus&amp;_com_gc_portal_tao_AppealStatusPortlet_yearAppealed=2026&amp;_com_gc_portal_tao_AppealStatusPortlet_propertyId=R6052+014">confirmation from the county for the filing</a>.</div><br><div class="gmail_quote gmail_quote_container"><div dir="ltr" class="gmail_attr">On Fri, Jun 26, 2026 at 4:37 PM Stephen Fong &lt;<a href="mailto:stephen@castellan.so">stephen@castellan.so</a>&gt; wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Hi Long,<br><br>Quick update: your appeal is filed with Gwinnett, three days ahead of the deadline. I'll let you know as soon as the county responds.<br><br>Their review is a few weeks out, so no rush, but a couple of things from you will strengthen the case when it opens:<br><br>1. Sheger Pharmacy's written move-out or lease-termination notice (with the date).<br>2. A few photos: the exterior, and the interior of the vacant space. Visible vacancy and condition both help.<br>3. Your 2023 and 2024 year-end P&amp;Ls<br><br>Optionally, any recent repair or capital-improvement bills (roof, HVAC, parking lot, etc).<br><br>Best,<br>Stephen</div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Jun 26, 2026 at 11:01 AM Stephen Fong &lt;<a href="mailto:stephen@castellan.so" target="_blank">stephen@castellan.so</a>&gt; wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Hi Long,<div><br></div><div>Please <a href="https://checkout.stripe.com/c/pay/cs_live_c1H4YIv5ZSfKbRaTZYxgwGMv3zdgjhuakVBo4ZSp0SlDXC7mNgBKOuYmlt#fidnandhYHdWcXxpYCc%2FJ2FgY2RwaXEnKSdicGRmZGhqaWBTZHdsZGtxJz8nZmprcXdqaScpJ2R1bE5gfCc%2FJ3VuWmlsc2BaMDRRRndRbE1fUk1oXDNXU39pZFBsMUNqcU0wbEg1YjQ9NW09ZHZOblc2SW19YzBNb2hjVTRGV0dvR3BdbU5jfVJGN3JwQF9gVGZxSlZOcFZWNzFoYUphXzU1NWNgbEFMQ0dMJyknY3dqaFZgd3Ngdyc%2FcXdwYCknZ2RmbmJ3anBrYUZqaWp3Jz8nJmNjY2NjYycpJ2lkfGpwcVF8dWAnPyd2bGtiaWBaZmppcGhrJyknYGtkZ2lgVWlkZmBtamlhYHd2Jz9xd3BgeCUl" target="_blank">use this link here</a>. Yes, I will send you a filing update within the next two days.<div><br></div><div>Best,</div><div>Stephen</div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Jun 26, 2026 at 3:03 AM long Truong &lt;<a href="mailto:longtruong1003@gmail.com" target="_blank">longtruong1003@gmail.com</a>&gt; wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="auto"><p style="margin:0px 0px 12px;font-style:normal;font-variant-caps:normal;line-height:normal;font-family:&quot;Times New Roman&quot;;font-size-adjust:none;font-kerning:auto;font-variant-alternates:normal;font-variant-ligatures:normal;font-variant-numeric:normal;font-variant-east-asian:normal;font-feature-settings:normal"><span style="font-kerning:none;font-size:20px">Hi Stephen,</span></p> <p style="margin:0px 0px 12px;font-style:normal;font-variant-caps:normal;line-height:normal;font-family:&quot;Times New Roman&quot;;font-size-adjust:none;font-kerning:auto;font-variant-alternates:normal;font-variant-ligatures:normal;font-variant-numeric:normal;font-variant-east-asian:normal;font-feature-settings:normal"><span style="font-kerning:none;font-size:20px">Thank you for the update and for sending over the fully executed documents. I appreciate your review of my residential portfolio as well and look forward to working with you on the appeal.</span></p> <p style="margin:0px 0px 12px;font-style:normal;font-variant-caps:normal;line-height:normal;font-family:&quot;Times New Roman&quot;;font-size-adjust:none;font-kerning:auto;font-variant-alternates:normal;font-variant-ligatures:normal;font-variant-numeric:normal;font-variant-east-asian:normal;font-feature-settings:normal"><span style="font-kerning:none;font-size:20px">I just saw your email this morning, and unfortunately the secure credit card link has expired. Would you please send me a new secure link so I can save my payment information?</span></p> <p style="margin:0px 0px 12px;font-style:normal;font-variant-caps:normal;line-height:normal;font-family:&quot;Times New Roman&quot;;font-size-adjust:none;font-kerning:auto;font-variant-alternates:normal;font-variant-ligatures:normal;font-variant-numeric:normal;font-variant-east-asian:normal;font-feature-settings:normal"><span style="font-kerning:none;font-size:20px">Thank you again, and please let me know once the appeal has been filed.</span></p> <p style="margin:0px 0px 12px;font-style:normal;font-variant-caps:normal;line-height:normal;font-family:&quot;Times New Roman&quot;;font-size-adjust:none;font-kerning:auto;font-variant-alternates:normal;font-variant-ligatures:normal;font-variant-numeric:normal;font-variant-east-asian:normal;font-feature-settings:normal"><span style="font-kerning:none;font-size:20px">Best regards,</span></p><p style="margin:0px 0px 12px;font-style:normal;font-variant-caps:normal;font-size:12px;line-height:normal;font-family:&quot;Times New Roman&quot;;font-size-adjust:none;font-kerning:auto;font-variant-alternates:normal;font-variant-ligatures:normal;font-variant-numeric:normal;font-variant-east-asian:normal;font-feature-settings:normal"><span style="font-kerning:none"><br></span></p><div dir="ltr"><table cellspacing="0" cellpadding="0" style="font-size:10pt;font-family:Arial,sans-serif;width:515px;height:678px"><tbody><tr><td colspan="2" valign="top" style="width:514px;padding-bottom:10px;vertical-align:top"><font face="UICTFontTextStyleBody"><span style="font-size:37.3333px;background-color:rgba(255,255,255,0)"><b>Long Truong</b><br>Property Manager</span></font></td></tr><tr><td colspan="2" valign="top" style="border-top:1px solid rgb(23,147,210);padding-top:10px;vertical-align:top"><font face="UICTFontTextStyleBody"><span style="font-size:37.3333px;background-color:rgba(255,255,255,0)"><b>Nucenco, LLC</b><br><span dir="ltr"><span dir="ltr" style="text-decoration:underline">6834 Mimosa Circle</span></span><br><span dir="ltr"><span dir="ltr" style="text-decoration:underline">Tucker, GA 30084</span></span><br>m:&nbsp;<span dir="ltr"><span dir="ltr" style="text-decoration:underline">(770) 289-8834</span></span><br>e:&nbsp;<a href="mailto:longtruong1003@gmail.com" target="_blank">longtruong1003@gmail.com</a>&nbsp;or&nbsp;<a href="mailto:info@nucenco.com" target="_blank">info@nucenco.com</a><br></span></font></td></tr><tr><td valign="top" style="padding-bottom:10px;padding-top:10px;vertical-align:top"><b><a href="http://www.nucenco.com/" rel="noopener" style="text-decoration:none;font-size:37.3333px;background-color:rgba(255,255,255,0)" target="_blank"><font face="UICTFontTextStyleBody">www.nucenco.com</font></a></b></td><td valign="top" align="right" style="padding-bottom:10px;padding-top:10px;vertical-align:top;text-align:right"><font color="#000000" face="UICTFontTextStyleBody"><span style="font-size:37.3333px;background-color:rgba(255,255,255,0)">&nbsp;</span></font></td></tr><tr><td colspan="2" valign="top" style="padding-top:10px;vertical-align:top"><div align="justify" style="text-align:justify;width:514px"><font face="UICTFontTextStyleBody"><span style="font-size:37.3333px;background-color:rgba(255,255,255,0)">The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.</span></font></div></td></tr></tbody></table></div><div dir="ltr"><br><blockquote type="cite">On Jun 25, 2026, at 3:27 AM, Stephen Fong &lt;<a href="mailto:stephen@castellan.so" target="_blank">stephen@castellan.so</a>&gt; wrote:<br><br></blockquote></div><blockquote type="cite"><div dir="ltr"><div dir="ltr"><div dir="auto">Hi Long,<br><br>Looking forward to working hard to win this appeal and thanks for the signed paperwork. I've attached the copy with both of our signatures for your records.<br><br>To proceed with the filing, please <a href="https://checkout.stripe.com/c/pay/cs_live_c1Q5aFI9JOVcCkKAf3GpaN35XHcprC6jbL3V0HENeDNADelw7kQEvzSm1R#fidnandhYHdWcXxpYCc%2FJ2FgY2RwaXEnKSdicGRmZGhqaWBTZHdsZGtxJz8nZmprcXdqaScpJ2R1bE5gfCc%2FJ3VuWmlsc2BaMDRRRndRbE1fUk1oXDNXU39pZFBsMUNqcU0wbEg1YjQ9NW09ZHZOblc2SW19YzBNb2hjVTRGV0dvR3BdbU5jfVJGN3JwQF9gVGZxSlZOcFZWNzFoYUphXzU1NWNgbEFMQ0dMJyknY3dqaFZgd3Ngdyc%2FcXdwYCknZ2RmbmJ3anBrYUZqaWp3Jz8nJmNjY2NjYycpJ2lkfGpwcVF8dWAnPyd2bGtiaWBaZmppcGhrJyknYGtkZ2lgVWlkZmBtamlhYHd2Jz9xd3BgeCUl" target="_blank">use this secure link (valid for next 24 hrs)</a> to save your credit card. You won't be charged anything now. I will confirm once the appeal is filed, and again when the county responds. Regarding your other properties, I reviewed all twelve you sent. The county's values look in line so there is no meaningful reduction to win right now.&nbsp; But&nbsp;<span style="background-color:transparent">going forward, I will review the whole portfolio annually and flag any property where the county overshoots, so you never miss a year worth appealing.</span></div><div dir="auto"><br>Best,<br>Stephen<br></div></div><br><div class="gmail_extra"><div>On Wed, Jun 24, 2026 05:08 AM, long Truong &lt;<a href="mailto:longtruong1003@gmail.com" target="_blank">longtruong1003@gmail.com</a>&gt; wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><p>Hi Stephen,</p><p>Thank you for your assistance and for answering my questions.</p><p>Attached are the executed Property Tax Appeal Services Agreement and Letter of Authorization for 3334 Stone Mountain Hwy.</p><p>I have also attached a list of my other properties for your preliminary review. Please let me know which properties you believe may be strong candidates for a property tax appeal and what information you would need from me to complete your analysis.</p><p>For any income-producing properties, I can provide rent rolls, income statements, and any other supporting documentation that may be helpful.</p><p>I appreciate your willingness to review the portfolio and look forward to your recommendations regarding potential appeal opportunities and estimated tax savings.</p><p>Thank you again for your help, and I look forward to working with you.</p><p>Best regards,</p><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Jun 24, 2026 at 12:47 AM Stephen Fong &lt;<a href="mailto:stephen@castellan.so" target="_blank">stephen@castellan.so</a>&gt; wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="auto">Hi Long,</div><div dir="auto"><br></div><div dir="auto">Correct, you won’t be charged any fee unless we win the reduction. We’d take down a credit card but no charge until then.</div><div dir="auto"><br></div><div dir="auto">Yes, happy to review the residential properties and rent rolls + P/L if they’re income properties.</div><div dir="auto"><br></div><div dir="auto">Let’s see what the opportunity is and I’ll send over some numbers.&nbsp;The typical rate in the market is typically 30-50%.</div><div dir="auto"><br></div><div dir="auto">-Stephen&nbsp;</div><div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Jun 23, 2026 at 9:36 PM Gmail &lt;<a href="mailto:longtruong1003@gmail.com" target="_blank">longtruong1003@gmail.com</a>&gt; wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="auto"><p style="margin:0px 0px 12px;font-style:normal;font-size:20px;line-height:normal;font-family:&quot;Times New Roman&quot;;font-size-adjust:none"><span style="font-family:&quot;Times New Roman&quot;">Hi Stephen,</span></p> <p style="margin:0px 0px 12px;font-style:normal;font-size:20px;line-height:normal;font-family:&quot;Times New Roman&quot;;font-size-adjust:none"><span style="font-family:&quot;Times New Roman&quot;">Thank you for the analysis and for putting this together so quickly.</span></p> <p style="margin:0px 0px 12px;font-style:normal;font-size:20px;line-height:normal;font-family:&quot;Times New Roman&quot;;font-size-adjust:none"><span style="font-family:&quot;Times New Roman&quot;">Before I move forward, I have a couple of questions:</span></p> <ol> <li style="margin:0px;font-style:normal;font-size:20px;line-height:normal;font-family:&quot;Times New Roman&quot;;font-size-adjust:none"><span style="font-family:&quot;Times New Roman&quot;">Could you please provide the capitalization rate and comparable sales supporting the approximately $2.0 million valuation? I would like to better understand the assumptions behind the income approach and how the value was derived.</span></li> <li style="margin:0px;font-style:normal;font-size:20px;line-height:normal;font-family:&quot;Times New Roman&quot;;font-size-adjust:none"><span style="font-family:&quot;Times New Roman&quot;">Please confirm that if I elect to withdraw the appeal before a hearing and before any reduction is obtained, there would be no fee owed.</span></li> </ol> <p style="margin:0px 0px 12px;font-style:normal;font-size:20px;line-height:normal;font-family:&quot;Times New Roman&quot;;font-size-adjust:none"><span style="font-family:&quot;Times New Roman&quot;">In addition, I own approximately 11 residential properties in Georgia. Would you be willing to perform a preliminary review of those properties as well and identify which ones, if any, appear to be strong candidates for a property tax appeal? If so, I can provide the property addresses and current assessments for your review.</span></p> <p style="margin:0px 0px 12px;font-style:normal;font-size:20px;line-height:normal;font-family:&quot;Times New Roman&quot;;font-size-adjust:none"><span style="font-family:&quot;Times New Roman&quot;">If multiple properties appear to have appeal potential, I would also be interested in discussing whether there is any volume discount or preferred pricing available for handling multiple appeals.</span></p> <p style="margin:0px 0px 12px;font-style:normal;font-size:20px;line-height:normal;font-family:&quot;Times New Roman&quot;;font-size-adjust:none"><span style="font-family:&quot;Times New Roman&quot;">Assuming everything looks reasonable, I would like to move quickly given the June 29 deadline.</span></p> <p style="margin:0px 0px 12px;font-style:normal;font-size:20px;line-height:normal;font-family:&quot;Times New Roman&quot;;font-size-adjust:none"><span style="font-family:&quot;Times New Roman&quot;">Thank you again, and I look forward to hearing from you.</span></p> <p style="margin:0px 0px 12px;font-style:normal;font-size:20px;line-height:normal;font-family:&quot;Times New Roman&quot;;font-size-adjust:none"><span style="font-family:&quot;Times New Roman&quot;">Best regards,</span></p> <p style="margin:0px 0px 12px;font-style:normal;font-size:20px;line-height:normal;font-family:&quot;Times New Roman&quot;;font-size-adjust:none"><br></p><div dir="ltr"><table cellspacing="0" cellpadding="0" style="font-size:10pt;font-family:Arial,sans-serif;width:515px;height:678px"><tbody style="font-family:Arial,sans-serif"><tr style="font-family:Arial,sans-serif"><td colspan="2" valign="top" style="width:514px;padding-bottom:10px;vertical-align:top;font-family:Arial,sans-serif"><font face="UICTFontTextStyleBody" style="font-family:UICTFontTextStyleBody;color:rgb(0,0,0)"><span style="font-size:37.3333px;font-family:UICTFontTextStyleBody;background-color:rgba(255,255,255,0)"><b style="font-family:UICTFontTextStyleBody">Long Truong</b><br>Property Manager</span></font></td></tr><tr style="font-family:Arial,sans-serif"><td colspan="2" valign="top" style="border-top:1px solid rgb(23,147,210);padding-top:10px;vertical-align:top;font-family:Arial,sans-serif"><font face="UICTFontTextStyleBody" style="font-family:UICTFontTextStyleBody;color:rgb(0,0,0)"><span style="font-size:37.3333px;font-family:UICTFontTextStyleBody;background-color:rgba(255,255,255,0)"><b style="font-family:UICTFontTextStyleBody">Nucenco, LLC</b><br><span dir="ltr" style="font-family:UICTFontTextStyleBody"><a href="https://www.google.com/maps/search/6834+Mimosa+Circle+Tucker,+GA+30084?entry=gmail&amp;source=g" style="font-family:UICTFontTextStyleBody" target="_blank">6834 Mimosa Circle</a></span><br><span dir="ltr" style="font-family:UICTFontTextStyleBody"><a href="https://www.google.com/maps/search/6834+Mimosa+Circle+Tucker,+GA+30084?entry=gmail&amp;source=g" style="font-family:UICTFontTextStyleBody" target="_blank">Tucker, GA 30084</a></span><br>m:&nbsp;<span dir="ltr" style="font-family:UICTFontTextStyleBody">(770) 289-8834</span><br>e:&nbsp;<a href="mailto:longtruong1003@gmail.com" style="font-family:UICTFontTextStyleBody" target="_blank">longtruong1003@gmail.com</a>&nbsp;or&nbsp;<a href="mailto:info@nucenco.com" style="font-family:UICTFontTextStyleBody" target="_blank">info@nucenco.com</a><br></span></font></td></tr><tr style="font-family:Arial,sans-serif"><td valign="top" style="padding-bottom:10px;padding-top:10px;vertical-align:top;font-family:Arial,sans-serif"><b style="font-family:Arial,sans-serif"><a href="http://www.nucenco.com/" rel="noopener" style="text-decoration:none;font-size:37.3333px;font-family:Arial,sans-serif;background-color:rgba(255,255,255,0)" target="_blank"><font face="UICTFontTextStyleBody" style="font-family:UICTFontTextStyleBody;color:rgb(66,133,244)">www.nucenco.com</font></a></b></td><td valign="top" align="right" style="padding-bottom:10px;padding-top:10px;vertical-align:top;text-align:right;font-family:Arial,sans-serif"><font face="UICTFontTextStyleBody" style="font-family:UICTFontTextStyleBody;color:rgb(255,255,255)"><span style="font-size:37.3333px;font-family:UICTFontTextStyleBody;background-color:rgba(255,255,255,0)"><a href="https://www.facebook.com/nucenco" rel="noopener" style="font-family:UICTFontTextStyleBody" target="_blank"><img alt="Facebook icon" src="https://www.mail-signatures.com/signature-generator/img/templates/sky/fb.png" width="16" height="16" border="0" style="border: 0px; height: 16px; width: 16px; font-family: UICTFontTextStyleBody;" data-unique-identifier=""></a>&nbsp;</span></font></td></tr><tr style="font-family:Arial,sans-serif"><td colspan="2" valign="top" style="padding-top:10px;vertical-align:top;font-family:Arial,sans-serif"><div align="justify" style="text-align:justify;width:514px;font-family:Arial,sans-serif"><font face="UICTFontTextStyleBody" style="font-family:UICTFontTextStyleBody;color:rgb(0,0,0)"><span style="font-size:37.3333px;font-family:UICTFontTextStyleBody;background-color:rgba(255,255,255,0)">The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.</span></font></div></td></tr></tbody></table></div></div><div dir="auto"><div dir="ltr"><br><blockquote type="cite">On Jun 23, 2026, at 7:13 PM, Stephen Fong &lt;<a href="mailto:stephen@castellan.so" target="_blank">stephen@castellan.so</a>&gt; wrote:<br><br></blockquote></div></div><div dir="auto"><blockquote type="cite"><div dir="ltr"></div></blockquote></div><div dir="auto"><blockquote type="cite"><div dir="ltr"><div dir="ltr"><div><div dir="auto">Hi Long,<br><br>Thanks for sending those over. I've attached a brief analysis, plus the authorization and agreement so that we can continue. Your questions, short version:<br><br>- Target value: about $2,000,000, versus the county's $3,462,200.<br>- Annual savings: roughly $15,000 to $24,000 a year, depending on where the value lands.<br>- Basis: the income approach, your building's net operating income valued at the market rate for centers like yours (and yes, I factored in the Sheger move-out you flagged). The one-pager shows the numbers.<br>- Likelihood: strong. The county has to justify its value, and your income, your 2021 purchase, and comparable centers all point well below it. No appeal is a sure thing, but this is a good one.<br><br>If you move forward, I handle the entire thing: build the evidence, file the appeal, and argue it in person at the hearing, which is where these are won or lost. It costs you nothing unless I win, 25% of the savings and $0 if I don't get you a reduction. No retainer, no hourly, no risk on your end. And a win locks the lower value in for three years under Georgia's freeze, while I only charge on year one, so years two and three are entirely yours.<br><br>Please let me know if this looks good to you or if you have any other questions. Then I'll send the forms to e-sign so we&nbsp;can lock this in before the June 29 deadline. One quick thing: can you sign for Nucenco Properties III, LLC, or should I point the authorization to someone else?<br><br>-Stephen</div></div></div><br><div class="gmail_extra"><div>On Tue, Jun 23, 2026 03:56 AM, long Truong &lt;<a href="mailto:longtruong1003@gmail.com" target="_blank">longtruong1003@gmail.com</a>&gt; wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><p>Hi Stephen,</p><p>Thank you for your detailed response.</p><p>Attached are the current rent roll and the most recent P&amp;L for <a href="https://www.google.com/maps/search/3334+Stone+Mountain+Hwy?entry=gmail&amp;source=g" target="_blank">3334 Stone Mountain Hwy</a> for your review.</p><p>Please note that the current rent roll includes Sheger Pharmacy. However, Sheger Pharmacy has provided notice and is expected to vacate the premises at the beginning of August 2026. As a result, the monthly rental income reflected on the rent roll will decrease by approximately $2,729.43 once their lease terminates.</p><p>Please take this upcoming vacancy into consideration as part of your valuation analysis.</p><p>I would appreciate it if you could use the attached documents to determine:</p><ul><li><p>Your recommended target assessment value for 2026.</p></li><li><p>The estimated annual property tax savings.</p></li><li><p>The basis for your valuation, including the income approach and any assumptions used.</p></li><li><p>Your assessment of the likelihood of a successful appeal.</p></li></ul><p>As discussed, I would like to review your findings before deciding whether to proceed with filing the appeal.</p><p>Thank you for your assistance, and I look forward to receiving your analysis.</p><p>Best regards,</p><p><br></p></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Jun 22, 2026 at 5:17 PM Stephen Fong &lt;<a href="mailto:stephen@castellan.so" target="_blank">stephen@castellan.so</a>&gt; wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div><div dir="auto">Hi Long,<br><br>I pulled your building's public data which is what flagged your property. $1.9M was paid in 2021 and the county now has you at $3,462,200. That gap is real. The one thing public records don't show is the building's income, and for a commercial property that's the piece that confirms the case and wins it. However, I do need more information to complete the analysis.<br><br>- Target value: about $2.5M, your 2021 price adjusted to today, is the floor I'd argue. Your rent roll sets the firm number, which I'll give you before you commit to anything.<br><br>- The ~$13,000: getting you to ~$2.5M is roughly $950K less value. At Georgia's 40% assessment ratio and Gwinnett's ~1.7% rate, that's about $13,000 to $16,000 a year. Every $100K off is about $1,700, and I'll pin the exact figure to your tax bill.<br><br>- The comparison you asked for: for a strip center it's built from income, not assessment comps. Send last year's P&amp;L and a current rent roll, about 30 minutes on your end, and I build it.<br><br>- Fees if it loses: $0. No retainer, no hourly. 25% of year-one savings, only if I win them. And if your numbers show the county is about right, I'll tell you and we stop and we can withdraw, no charge.<br><br>- Probability: I'll have a better sense after seeing your rent roll. Cases with strong arguments have 60-80% win rates.<br><br>To start, send me last year's P&amp;L and a current rent roll. Within 24 hours I'll come back with a firm target. If it's worth filing, you sign a one-page authorization and I file before the June 29 deadline.&nbsp;<br><br>-Stephen</div></div></div><br><div class="gmail_extra"><div>On Sat, Jun 20, 2026 03:53 PM, long Truong &lt;<a href="mailto:longtruong1003@gmail.com" target="_blank">longtruong1003@gmail.com</a>&gt; wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><p>Hi Stephen,</p><p>Thank you for reaching out.</p><p>I appreciate the information regarding the potential tax savings. Before moving forward, could you please send me the valuation analysis and comparable properties that support your conclusion that the 2026 assessment is excessive?</p><p>I would also like to know:</p><ul><li><p>What assessment value are you targeting through the appeal?</p></li><li><p>How did you calculate the estimated annual tax savings of approximately $13,200?</p></li><li><p>Are there any fees whatsoever if the appeal is unsuccessful?</p></li><li><p>What is your estimated probability of success for this particular property?</p></li></ul><p>Once I review the analysis, I will be in a better position to make a decision before the June 29 deadline.</p><p>Thank you,</p><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Jun 19, 2026 at 1:57 PM &lt;<a href="mailto:stephen@castellan.so" target="_blank">stephen@castellan.so</a>&gt; wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style="font-family:Arial,Helvetica,sans-serif;font-size:small"><p style="font-family:Arial,Helvetica,sans-serif">You bought <a href="https://www.google.com/maps/search/3334+Stone+Mountain+Hwy?entry=gmail&amp;source=g" style="font-family:Arial,Helvetica,sans-serif" target="_blank">3334 Stone Mountain Hwy</a> for $1,900,000 in 2021. Even allowing for the market since then, Gwinnett's 2026 value of $3,462,200 looks high, so you may be overpaying roughly $13,200 a year in property tax.</p> <p style="font-family:Arial,Helvetica,sans-serif">We handle the whole appeal start to finish: the filing, the county, the hearing. You don't deal with any of it. 25% of your first year's savings, and not a dime if we don't win. Appeals backed by solid evidence win a reduction far more often than cold ones, around 65% to 85% in industry studies. Gwinnett's deadline to appeal your 2026 assessment is June 29, so the window is closing fast. Appealing is low risk in Georgia. The county has to justify the value, not you, and once it is set on appeal your assessment is locked for two years even if it does not change.</p> <p style="font-family:Arial,Helvetica,sans-serif">I already pulled the data for your building. Reply here and I'll send your full comparison and the short authorization to get it filed before the deadline.</p> <p style="font-family:Arial,Helvetica,sans-serif">-Stephen</p></div> </blockquote></div><div><br clear="all"></div><br><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature"><div dir="ltr"> <table style="width:515px;font-size:10pt;font-family:Arial,sans-serif" cellspacing="0" cellpadding="0"> <tbody style="font-family:Arial,sans-serif"> <tr style="font-family:Arial,sans-serif"> <td style="font-size:14pt;font-family:Arial,sans-serif;width:514px;padding-bottom:10px;vertical-align:top;color:rgb(0,14,88)" colspan="2" valign="top"> <b style="font-family:Arial,sans-serif"><span style="font-size:14pt;font-family:Arial,sans-serif;color:rgb(23,147,210)">Long Truong</span></b><br> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(135,135,135)">Property Manager</span> </td> </tr> <tr style="font-family:Arial,sans-serif"> <td style="font-size:10pt;border-top:1px solid rgb(23,147,210);font-family:Arial,sans-serif;padding-top:10px;vertical-align:top;color:rgb(44,44,44)" colspan="2" valign="top"> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)"><img src="https://static.wixstatic.com/media/c350ab_54b5abf4e54b49d79eb5a4545d57600a~mv2.png/v1/fill/w_444,h_148,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/c350ab_54b5abf4e54b49d79eb5a4545d57600a~mv2.png" width="200" height="66" style="font-family: Arial, sans-serif;" data-unique-identifier=""><br></span> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)"><a href="https://www.google.com/maps/search/6834+Mimosa+Circle+%0D%0A++++++Tucker,+GA+30084?entry=gmail&amp;source=g" style="font-family:Arial,sans-serif" target="_blank">6834 Mimosa Circle</a><br></span><a href="https://www.google.com/maps/search/6834+Mimosa+Circle+%0D%0A++++++Tucker,+GA+30084?entry=gmail&amp;source=g" style="font-family:Arial,sans-serif" target="_blank"> </a><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)"><a href="https://www.google.com/maps/search/6834+Mimosa+Circle+%0D%0A++++++Tucker,+GA+30084?entry=gmail&amp;source=g" style="font-family:Arial,sans-serif" target="_blank">Tucker, GA 30084</a><br></span> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)">m: (770) 289-8834<br></span> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)">e: <a href="mailto:longtruong1003@gmail.com" style="font-family:Arial,sans-serif" target="_blank">longtruong1003@gmail.com</a> or <a href="mailto:info@nucenco.com" style="font-family:Arial,sans-serif" target="_blank">info@nucenco.com</a><br></span> </td> </tr> <tr style="font-family:Arial,sans-serif"> <td style="font-size:10pt;padding-bottom:10px;padding-top:10px;vertical-align:top;font-family:Arial,sans-serif" valign="top"><b style="font-family:Arial,sans-serif"> <a href="http://www.nucenco.com" rel="noopener" style="text-decoration:none;font-family:Arial,sans-serif" target="_blank"><span style="font-family:Arial,sans-serif;color:rgb(0,14,88)"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(23,147,210)">www.nucenco.com</span></span></a></b> </td> <td style="font-size:10pt;font-family:Arial,sans-serif;padding-bottom:10px;padding-top:10px;vertical-align:top;text-align:right" valign="top" align="right"> <span style="font-family:Arial,sans-serif"><a href="https://www.facebook.com/nucenco" rel="noopener" style="font-family:Arial,sans-serif" target="_blank"><img alt="Facebook icon" style="border: 0px; height: 16px; width: 16px; font-family: Arial, sans-serif;" src="https://www.mail-signatures.com/signature-generator/img/templates/sky/fb.png" width="16" height="16" border="0" data-unique-identifier=""></a>&nbsp;</span></td> </tr> <tr style="font-family:Arial,sans-serif"> <td style="font-size:9pt;font-family:Arial,sans-serif;padding-top:10px;vertical-align:top;color:rgb(44,44,44)" colspan="2" valign="top"> <div style="font-size:9pt;font-family:Arial,sans-serif;text-align:justify;width:514px;color:rgb(44,44,44)" align="justify">The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.</div> </td> </tr> </tbody> </table> </div></div> </blockquote></div></div> </blockquote></div><div><br clear="all"></div><br><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature"><div dir="ltr"> <table style="width:515px;font-size:10pt;font-family:Arial,sans-serif" cellspacing="0" cellpadding="0"> <tbody style="font-family:Arial,sans-serif"> <tr style="font-family:Arial,sans-serif"> <td style="font-size:14pt;font-family:Arial,sans-serif;width:514px;padding-bottom:10px;vertical-align:top;color:rgb(0,14,88)" colspan="2" valign="top"> <b style="font-family:Arial,sans-serif"><span style="font-size:14pt;font-family:Arial,sans-serif;color:rgb(23,147,210)">Long Truong</span></b><br> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(135,135,135)">Property Manager</span> </td> </tr> <tr style="font-family:Arial,sans-serif"> <td style="font-size:10pt;border-top:1px solid rgb(23,147,210);font-family:Arial,sans-serif;padding-top:10px;vertical-align:top;color:rgb(44,44,44)" colspan="2" valign="top"> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)"><img src="https://static.wixstatic.com/media/c350ab_54b5abf4e54b49d79eb5a4545d57600a~mv2.png/v1/fill/w_444,h_148,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/c350ab_54b5abf4e54b49d79eb5a4545d57600a~mv2.png" width="200" height="66" style="font-family: Arial, sans-serif;" data-unique-identifier=""><br></span> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)"><a href="https://www.google.com/maps/search/6834+Mimosa+Circle+%0D%0A++++++Tucker,+GA+30084?entry=gmail&amp;source=g" style="font-family:Arial,sans-serif" target="_blank">6834 Mimosa Circle</a><br></span><a href="https://www.google.com/maps/search/6834+Mimosa+Circle+%0D%0A++++++Tucker,+GA+30084?entry=gmail&amp;source=g" style="font-family:Arial,sans-serif" target="_blank"> </a><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)"><a href="https://www.google.com/maps/search/6834+Mimosa+Circle+%0D%0A++++++Tucker,+GA+30084?entry=gmail&amp;source=g" style="font-family:Arial,sans-serif" target="_blank">Tucker, GA 30084</a><br></span> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)">m: (770) 289-8834<br></span> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)">e: <a href="mailto:longtruong1003@gmail.com" style="font-family:Arial,sans-serif" target="_blank">longtruong1003@gmail.com</a> or <a href="mailto:info@nucenco.com" style="font-family:Arial,sans-serif" target="_blank">info@nucenco.com</a><br></span> </td> </tr> <tr style="font-family:Arial,sans-serif"> <td style="font-size:10pt;padding-bottom:10px;padding-top:10px;vertical-align:top;font-family:Arial,sans-serif" valign="top"><b style="font-family:Arial,sans-serif"> <a href="http://www.nucenco.com" rel="noopener" style="text-decoration:none;font-family:Arial,sans-serif" target="_blank"><span style="font-family:Arial,sans-serif;color:rgb(0,14,88)"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(23,147,210)">www.nucenco.com</span></span></a></b> </td> <td style="font-size:10pt;font-family:Arial,sans-serif;padding-bottom:10px;padding-top:10px;vertical-align:top;text-align:right" valign="top" align="right"> <span style="font-family:Arial,sans-serif"><a href="https://www.facebook.com/nucenco" rel="noopener" style="font-family:Arial,sans-serif" target="_blank"><img alt="Facebook icon" style="border: 0px; height: 16px; width: 16px; font-family: Arial, sans-serif;" src="https://www.mail-signatures.com/signature-generator/img/templates/sky/fb.png" width="16" height="16" border="0" data-unique-identifier=""></a>&nbsp;</span></td> </tr> <tr style="font-family:Arial,sans-serif"> <td style="font-size:9pt;font-family:Arial,sans-serif;padding-top:10px;vertical-align:top;color:rgb(44,44,44)" colspan="2" valign="top"> <div style="font-size:9pt;font-family:Arial,sans-serif;text-align:justify;width:514px;color:rgb(44,44,44)" align="justify">The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.</div> </td> </tr> </tbody> </table> </div></div> </blockquote></div></div> </div></blockquote></div><div dir="auto"><blockquote type="cite"><div dir="ltr"><div>&lt;long-truong-contingency.pdf&gt;</div><div>&lt;long-truong-LOA.pdf&gt;</div><div>&lt;long-truong-income-analysis.pdf&gt;</div></div></blockquote></div></blockquote></div></div> </blockquote></div><div><br clear="all"></div><br><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature"><div dir="ltr"> <table style="width:515px;font-size:10pt;font-family:Arial,sans-serif" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="font-size:14pt;color:rgb(0,14,88);font-family:Arial,sans-serif;width:514px;padding-bottom:10px;vertical-align:top" colspan="2" valign="top"> <b><span style="font-size:14pt;font-family:Arial,sans-serif;color:rgb(23,147,210)">Long Truong</span></b><br> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(135,135,135)">Property Manager</span> </td> </tr> <tr> <td style="font-size:10pt;border-top:1px solid rgb(23,147,210);color:rgb(44,44,44);font-family:Arial,sans-serif;padding-top:10px;vertical-align:top" colspan="2" valign="top"> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)"><img src="https://static.wixstatic.com/media/c350ab_54b5abf4e54b49d79eb5a4545d57600a~mv2.png/v1/fill/w_444,h_148,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/c350ab_54b5abf4e54b49d79eb5a4545d57600a~mv2.png" width="200" height="66" data-unique-identifier=""><br></span> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)">6834 Mimosa Circle<br></span> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)">Tucker, GA 30084<br></span> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)">m: (770) 289-8834<br></span> <span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(44,44,44)">e: <a href="mailto:longtruong1003@gmail.com" target="_blank">longtruong1003@gmail.com</a> or <a href="mailto:info@nucenco.com" target="_blank">info@nucenco.com</a><br></span> </td> </tr> <tr> <td style="font-size:10pt;padding-bottom:10px;padding-top:10px;vertical-align:top" valign="top"><b> <a href="http://www.nucenco.com" rel="noopener" style="text-decoration:none" target="_blank"><span style="color:rgb(0,14,88);font-family:Arial,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(23,147,210)">www.nucenco.com</span></span></a></b> </td> <td style="font-size:10pt;font-family:Arial,sans-serif;padding-bottom:10px;padding-top:10px;vertical-align:top;text-align:right" valign="top" align="right"> <span><a href="https://www.facebook.com/nucenco" rel="noopener" target="_blank"><img alt="Facebook icon" style="border: 0px; height: 16px; width: 16px;" src="https://www.mail-signatures.com/signature-generator/img/templates/sky/fb.png" width="16" height="16" border="0" data-unique-identifier=""></a>&nbsp;</span></td> </tr> <tr> <td style="font-size:9pt;color:rgb(44,44,44);font-family:Arial,sans-serif;padding-top:10px;vertical-align:top" colspan="2" valign="top"> <div style="color:rgb(44,44,44);font-size:9pt;font-family:Arial,sans-serif;text-align:justify;width:514px" align="justify">The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.</div> </td> </tr> </tbody> </table> </div></div> </blockquote></div></div> <div>&lt;long-truong-contingency.pdf&gt;</div></div></blockquote></div></blockquote></div> </blockquote></div> </blockquote></div> </div></blockquote></div></body></html> Draft Stephen's response. Warning: no stdin data received in 3s, proceeding without it. If piping from a slow command, redirect stdin explicitly: < /dev/null to skip, or wait longer.